Pan-European Survey Reveals Telecoms Consumers Want Love, Not Discounts
March 03, 2010 04:30 ET
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eGain
SLOUGH, UK--(Marketwire - March 3, 2010) - Commitment to improving customer service levels is more important to subscribers than product incentives, according to an independent survey of...
eGain Named to KMWorld Magazine's "100 Companies That Matter in Knowledge Management" Fourth Year in a Row
March 01, 2010 07:30 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - March 1, 2010) - eGain Communications Corporation, (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software for...
Multichannel Experience Most Dysfunctional Aspect of Customer Service, According to New North America Research Study
February 23, 2010 07:45 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - February 23, 2010) - eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software for...
eGain and CelFocus Partnership Brings Technology Innovation to Telecoms Customer Service Operations
February 15, 2010 03:00 ET
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eGain
BARCELONA, SPAIN--(Marketwire - February 15, 2010) - Mobile World Congress -- eGain Communications Corp. (OTCBB: EGAN), the leading provider of on-site and on-demand multichannel customer...
eGain Announces Financial Results for the Second Fiscal Quarter Ended December 31, 2009
February 11, 2010 16:08 ET
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eGain Communications Corp.
MOUNTAIN VIEW, CA--(Marketwire - February 11, 2010) - eGain Communications Corporation
(OTCBB: EGAN)
Quarter Highlights
-- Recurring services revenue up 18% from comparable year-ago quarter
-- ...
eGain to Announce Second Quarter Fiscal 2010 Financial Results
February 04, 2010 13:34 ET
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eGain Communications Corp.
MOUNTAIN VIEW, CA--(Marketwire - February 4, 2010) - eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software for
in-house or on-demand deployment,...
eGain Announces Financial Results for the First Fiscal Quarter Ended September 30, 2009
November 11, 2009 16:20 ET
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eGain Communications Corp.
MOUNTAIN VIEW, CA--(Marketwire - November 11, 2009) - eGain Communications Corporation (OTCBB: EGAN)
Quarter Highlights
-- GAAP net income of $787,000 compared to a net loss of $522,000 in the
...
eGain to Announce First Quarter Fiscal 2010 Financial Results
November 04, 2009 15:47 ET
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eGain Communications Corp.
MOUNTAIN VIEW, CA--(Marketwire - November 4, 2009) - eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software for
in-house or on-demand deployment,...
eGain Fuels Knowledge-Powered Customer Service at British Gas
October 01, 2009 14:49 ET
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eGain
SLOUGH, UK--(Marketwire - October 1, 2009) - eGain (OTCBB: EGAN), the leading provider of
on-site and on-demand multichannel customer service and knowledge
management software, today announced that...
eGain Named to Software Magazine's Annual Software 500 List for Seventh Year in a Row
September 21, 2009 07:45 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - September 21, 2009) - eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge
management software, on-site...