eGain Expands Social Customer Experience Management Solution
September 16, 2010 07:45 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - September 16, 2010) - eGain (OTCBB: EGAN), the leading provider of cloud and on-site customer interaction hub software, today announced the next generation of...
eGain to Announce Fourth Quarter and Fiscal 2010 Financial Results
September 14, 2010 19:05 ET
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eGain Communications Corp.
MOUNTAIN VIEW, CA--(Marketwire - September 14, 2010) - eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software for in-house or on-demand...
Vodafone Portugal Delivers Superior Online Customer Experience With eGain
August 10, 2010 15:05 ET
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eGain
SLOUGH, UK--(Marketwire - August 10, 2010) - eGain (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software, on-site or on-demand, today announced...
eGain Announces Financial Results for the Third Fiscal Quarter Ended March 31, 2010
May 12, 2010 16:13 ET
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eGain Communications Corp.
MOUNTAIN VIEW, CA--(Marketwire - May 12, 2010) - eGain Communications Corporation (OTCBB: EGAN)
Quarter Highlights
-- Total revenue up 6% from comparable year-ago quarter
-- Recurring services...
eGain to Announce Third Quarter Fiscal 2010 Financial Results
April 29, 2010 18:24 ET
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eGain Communications Corp.
MOUNTAIN VIEW, CA--(Marketwire - April 29, 2010) - eGain Communications Corporation (OTCBB: EGAN), a provider of customer service and contact center software for in-house or on-demand...
Insurance Industry Performs Well in Phone Customer Service, but Lags in Web Customer Experience, Says New Research From eGain
March 25, 2010 07:45 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - March 25, 2010) - eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software for...
Healthcare and Pharmaceuticals Industries Lack in eService, Says "Mystery Shopping" Research From eGain
March 25, 2010 07:45 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - March 25, 2010) - eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software for...
US Communications Providers Improve Slightly in Subscriber Service Overall, but Channel Silos Get Deeper
March 10, 2010 07:45 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - March 10, 2010) - eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software for...
Retail Sector Ranks First in Customer Service in Multi-Industry "Mystery Shopping" Customer Experience Research From eGain
March 10, 2010 07:45 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - March 10, 2010) - eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software for...
Cross-Agent and Cross-Channel Customer Experience Declines in Financial Services Sector, Research Study Finds
March 10, 2010 07:45 ET
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eGain
MOUNTAIN VIEW, CA--(Marketwire - March 10, 2010) - eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software for...