Latest News and Press Releases

CX CONGLOMERATE MCI TAPS FEMA/DHS VETERAN EXECUTIVE MARK MISCZAK AS PRESIDENT; SPINS OUT TIER-5 AiCX.COM DIVISION

Telnyx and Yeastar partner to empower businesses with full control over unified communications through global SIP trunking and AI-ready voice solutions.

Juniper Research has today revealed its Top 10 Telecoms & Connectivity Trends 2026 — a new whitepaper that evaluates the forces redefining telecoms in 2026

SAN FRANCISCO, Oct. 28, 2025 (GLOBE NEWSWIRE) -- CRESCENDO LIVE: SF -- Crescendo, the first AI-native contact center, today announced the launch of Multimodal AI, representing an industry-first...

WEBJUMP announces the strategic integration of Adobe Target with cutting-edge artificial intelligence, unlocking next-generation customer experiences.

SAN FRANCISCO and NASHVILLE, Tenn., Oct. 23, 2025 (GLOBE NEWSWIRE) -- CUSTOMER CONTACT WEEK - Crescendo, the first AI-native contact center, and the first company to offer outcome-based pricing...

CBE Customer Solutions wins OIR 2025 Catalyst for Change Award for its CBE Cares initiative, honoring community impact and purpose-driven outsourcing.

Inbenta, an innovator in AI-powered customer experience, has won the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year.

SAN FRANCISCO, Sept. 25, 2025 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced that it is on track to exceed $100 million in annual recurring revenue (ARR) by end...

Microsoft Teams-Native CX Innovation Accelerates Growth in US & Canada Atlanta, USA, September 16th 2025 - Less than a year after joining global CX leader AnywhereNow, Tendfor is already making...