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SolarWinds Sets Its Sights on the ITSM Market through Acquisition of Samanage and Introduction of a SolarWinds Service Desk Product
April 11, 2019 16:45 ET | SolarWinds Worldwide, LLC.
Company prepares to extend its IT management offerings by expanding the availability of affordable and easy to use service desk software to a broader spectrum of businesses in response to the...
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Global Publishing Company Selects 3CLogic to Improve Support Services
March 26, 2019 04:00 ET | 3CLogic
ROCKVILLE, Md., March 26, 2019 (GLOBE NEWSWIRE) -- 3CLogic, a leading provider of cloud contact center software, today announced its selection by one of the world’s largest multinational publishing...
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The Evolution of an Industry: HDI Conference & Expo Focuses on the Growth of the Service & Support Space with Unique Program Enhancements
January 29, 2019 09:00 ET | HDI
COLORADO SPRINGS, Colo., Jan. 29, 2019 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces a slew of new additions to...
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Cherwell Software Introduces Integration to Provide System Analysis and Incident Response with Splunk
November 06, 2018 10:04 ET | Cherwell Software
Integration will minimize service-disrupting events by analyzing real-time data to identify existing and potential incidents for customers DENVER, Nov. 06, 2018 (GLOBE NEWSWIRE) -- Cherwell...
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HDI Conference & Expo Announces 2019 Keynote Lineup Featuring Former Hip Hop Artist and Motivational Speaker Vanilla Ice
October 23, 2018 09:00 ET | HDI
Register by Friday, December 14th to save up to $600 on conference passes COLORADO SPRINGS, Colo., Oct. 23, 2018 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and...
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HDI Honors PowerSchool with the 2018 HDI Service Improvement Award
October 17, 2018 09:30 ET | Service Management World (HDI)
COLORADO SPRINGS, Colo., Oct. 17, 2018 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today presented PowerSchool with the 2018...
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New Products, Services, Demonstrations & More Announced Ahead of Service Management World 2018
October 09, 2018 09:00 ET | Service Management World (HDI)
Atlassian, AXELOS, Axios Systems, LogMeIn, Samanage, TOPdesk and others among those making announcements COLORADO SPRINGS, Colo., Oct. 09, 2018 (GLOBE NEWSWIRE) -- HDI, the leading organization...
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HDI Assumes Ownership of Propoint Solutions’ Database of Training and Consulting Content to Offer A Complete Service Management Portfolio
September 20, 2018 09:00 ET | Service Management World (HDI)
COLORADO SPRINGS, Colo., Sept. 20, 2018 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces that it has assumed...
TOPdesk Named a “Strong Performer” in Enterprise Service Management
September 19, 2018 10:15 ET | TOPdesk
ORLANDO, Sept. 19, 2018 (GLOBE NEWSWIRE) -- TOPdesk, a global provider of service management solutions, announces today that it has been named a “strong performer” by analyst firm, Forrester, and is...
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Top U.S. Public Accounting Firm Selects 3CLogic Cloud Contact Center Platform to Modernize Customer Experience
August 14, 2018 05:00 ET | 3CLogic
ROCKVILLE, Md., Aug. 14, 2018 (GLOBE NEWSWIRE) -- 3CLogic, a leading provider of cloud contact center software, today announced that it has been selected to deploy an enterprise-level, hybrid cloud...