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Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds
June 14, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., June 14, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced findings from a...
eGain clients shine in Newsweek’s Best Customer Service Survey yet again
June 09, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., June 09, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that its clients...
eGain Knowledge Hub receives ServiceNow Built on Now certification
February 03, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge...