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October 11, 2023 09:00 ET | Source: CGS

CGS Bolsters Global Expansion with Key Appointments of Senior Sales Leaders in North America and Europe

CGS Bolsters Global Expansion with Key Appointments of Senior Sales Leaders in North America and Europe
February 17, 2021 11:30 ET | Source: CGS

CGS Named to the 2021 Global Outsourcing 100®

NEW YORK, Feb. 17, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named to the 2021 Global Outsourcing 100® by the...
October 06, 2020 08:30 ET | Source: CGS

CGS Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine

NEW YORK, Oct. 06, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that TMC, a global, integrated media...
July 22, 2020 08:30 ET | Source: CGS

CGS Named in the 2020 Gartner Report: Market Guide for Customer Management BPO Service Providers

NEW YORK, July 22, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced that once again it was recognized in...
April 30, 2020 08:30 ET | Source: CGS

CGS Survey Reveals Consumers Crave a Human Element in Customer Service During Stressful Times

NEW YORK, April 30, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced findings from its 2020 CGS Customer...
January 16, 2020 12:30 ET | Source: CGS

CGS Named 2020 Stevie® Awards Finalist for 3rd Consecutive Year

NEW YORK, Jan. 16, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named for the third consecutive year a finalist in the...
October 01, 2019 08:30 ET | Source: CGS

CGS Survey Reveals a Blend of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands

NEW YORK, Oct. 01, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced findings from its 2019 CGS Customer Service...
April 09, 2019 08:30 ET | Source: CGS

CGS Survey Discovers that Security and Privacy are Top Concerns for Customer Service Interactions

NEW YORK, April 09, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the findings from its 2019 CGS Customer...