CGS Named to the 2021 Global Outsourcing 100®
February 17, 2021 11:30 ET
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CGS
NEW YORK, Feb. 17, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named to the 2021 Global Outsourcing 100® by the...
CGS Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine
October 06, 2020 08:30 ET
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CGS
NEW YORK, Oct. 06, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that TMC, a global, integrated media...
CGS Named in the 2020 Gartner Report: Market Guide for Customer Management BPO Service Providers
July 22, 2020 08:30 ET
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CGS
NEW YORK, July 22, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced that once again it was recognized in...
CGS Survey Reveals Consumers Crave a Human Element in Customer Service During Stressful Times
April 30, 2020 08:30 ET
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CGS
NEW YORK, April 30, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced findings from its 2020 CGS Customer...
CGS Named 2020 Stevie® Awards Finalist for 3rd Consecutive Year
January 16, 2020 12:30 ET
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CGS
NEW YORK, Jan. 16, 2020 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, was named for the third consecutive year a finalist in the...
CGS Survey Reveals a Blend of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands
October 01, 2019 08:30 ET
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CGS
NEW YORK, Oct. 01, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced findings from its 2019 CGS Customer Service...
CGS Survey Discovers that Security and Privacy are Top Concerns for Customer Service Interactions
April 09, 2019 08:30 ET
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CGS
NEW YORK, April 09, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the findings from its 2019 CGS Customer...