Avaya Receives Top Marks in Multimedia Contact Center Test From MierConsulting
January 18, 2011 07:30 ET
|
Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - January 18, 2011) - Avaya, a global leader in enterprise communications systems, software and services, today announced that its next generation customer service...
Upcoming coAction Webinar Examines "The Next Wave of CRM"
October 14, 2010 14:53 ET
|
coAction.com
ISELIN, NJ--(Marketwire - October 14, 2010) -
WHO:
coAction.com, a leading provider of advanced business collaboration software
WHAT:
Will host a...
Avaya at SpeechTEK 2010 Spotlights Multimedia Customer Service Solutions Using Speech Automation
August 03, 2010 07:30 ET
|
Avaya Inc.
NEW YORK, NY--(Marketwire - August 3, 2010) - SpeechTEK -- At this year's SpeechTEK event, Avaya (Booth #616) a global leader in enterprise communications systems, software and services,...
Avaya Launches Next-Generation Contact Center Solutions to Enhance Customer Service Experiences
July 20, 2010 07:00 ET
|
Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - July 20, 2010) - Avaya, a global leader in enterprise communications systems, software and services, introduced its next-generation of contact center solutions to meet...
PanTerra Networks Strengthens Its Service Offering With Vertical Service Enhancements
June 29, 2010 06:00 ET
|
PanTerra Networks
SUNNYVALE, CA--(Marketwire - June 29, 2010) - PanTerra Networks (www.panterranetworks.com), the leading provider of cloud-based Unified Communications Solutions for small and mid-sized...
Get the Full Benefits of coAction's Business Collaboration Suite for Only $10/Month
June 23, 2010 09:00 ET
|
coAction.com
ISELIN, NJ--(Marketwire - June 23, 2010) - coAction.com, a leading provider of advanced business collaboration software, today announced a limited-time promotion that will enable users to get...
Avaya Positioned as a Leader in Magic Quadrant for Contact Center Infrastructure Worldwide
March 22, 2010 07:30 ET
|
Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - March 22, 2010) - Avaya Inc., a global leader in business
communications applications, systems and services, today announced that the
company was positioned as a...
Avaya Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions(R) Magazine
February 08, 2010 07:30 ET
|
Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - February 8, 2010) - Avaya, a global leader in enterprise
communications systems, software and services, today announced that Avaya
one-X® Agent received a 2009...
Avaya Delivers Customer Service Excellence for Whirlpool Corporation
January 25, 2010 10:27 ET
|
Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - January 25, 2010) - Avaya today announced the results of an
expansive contact
center implementation it delivered for Whirlpool Corporation, the
world's leading...
Group Health Enhances Patient Service, Gains New Efficiencies With Avaya Contact Center Solutions
December 07, 2009 07:30 ET
|
Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - December 7, 2009) - Group Health Cooperative, one of the
nation's largest consumer-governed, non-profit health care systems,
selected Avaya contact center...