PanTerra Networks Announces Further Enhancement of Its Unified Communications SaaS Platform
July 29, 2008 06:00 ET | PanTerra Networks
SUNNYVALE, CA--(Marketwire - July 29, 2008) - PanTerra Networks (www.panterranetworks.com), a leading provider of on-demand unified communications services for small and mid-sized businesses, today...
digiMedical Solutions, Inc. Signs Contract With Dr. Richard Wilson to Implement Digital Prescription Software and Reauthorization Call Center Services
July 24, 2008 09:55 ET | digiMedical Solutions, Inc.
COLLEYVILLE, TX--(Marketwire - July 24, 2008) - digiMedical Solutions, Inc. (PINKSHEETS: DGMS) announced today that the Company has signed a contract with Dr. Richard Wilson of Naples, Florida to...
Financial Institutions Turning to CallCopy for Call Recording and Quality Management
July 15, 2008 10:04 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - July 15, 2008) - In an effort to meet compliance and legal recording requirements and enhance the quality of their customer service, financial institutions are turning to...
CallCopy Wins ContactCenterWorld.com 2008 Members' Choice Award
July 09, 2008 11:12 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - July 9, 2008) - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that it has received the best in class award in the...
Avaya Introduces Public Safety Communications Solutions for Next Generation 911
June 09, 2008 07:30 ET | Avaya Inc.
TAMPA, FL--(Marketwire - June 9, 2008) - Avaya today introduced technologies designed to address the urgent need to upgrade outdated 911 systems. Avaya Public Safety Communications Solutions enable...
CallCopy Part of 2008 Contact Center Quality Management Great Debate
May 22, 2008 10:50 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - May 22, 2008) - CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that it is has been invited to be a...
FANUC Robotics Selects Avaya IP Contact Center Solutions to Turn Customer Service Into a Competitive Asset
May 19, 2008 07:30 ET | Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - May 19, 2008) - FANUC Robotics America, Inc., the world leader in industrial robots, has turned its customer care operations into a competitive business asset with an...
CallCopy Appoints New CFO
March 27, 2008 10:22 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - March 27, 2008) - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that Mark A. Studer, CPA has joined the company as...
CallCopy cc: Survey Helps Contact Centers Capture Voice of the Customer
February 19, 2008 09:10 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - February 19, 2008) - CallCopy, one of the fastest growing companies in the call recording and quality monitoring market, today introduced cc: Survey, a telephone-based...