VirtualPBX Wins 2021 Internet Telephony Product of the Year
March 18, 2021 09:00 ET | VirtualPBX
San Jose, CA, March 18, 2021 (GLOBE NEWSWIRE) -- In what marks its eighth consecutive win of the yearly honor, VirtualPBX has announced its receipt of the 2021 Internet Telephony Product of the Year...
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Contact Center Software Market to hit $40bn by 2024: Global Market Insights, Inc.
October 30, 2018 04:00 ET | Global Market Insights, Inc
Sellbyville, Delaware, Oct. 30, 2018 (GLOBE NEWSWIRE) -- Contact Center Software Market is expected to reach USD 40 billion by 2024; according to a new research report by Global Market Insights,...
Enghouse Interactive Quality Management Suite Now Mitel Certified
March 14, 2018 08:45 ET | Enghouse Interactive
PHOENIX, March 14, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services, today announced that Mitel has certified...
Jog.ai Releases Disruptive Automated Call Transcription Tool
January 30, 2018 10:32 ET | Jog.ai
AUSTIN, Texas, Jan. 30, 2018 (GLOBE NEWSWIRE) -- Jog.ai announces the release of a revolutionary artificial intelligence transcription platform designed to record, transcribe, and analyze business...
Cistera Networks delivers Compliance capability to Banks and Traders for fulfillment of U.S. Treasury and Securities regulatory requirements
July 26, 2016 07:00 ET | Cistera Networks, Inc.
PLANO, Texas and CEBU CITY Philippines, July 26, 2016 (GLOBE NEWSWIRE) -- Cistera Networks, a leading developer of enterprise communication solutions today announced enhancements to its Cirrus /...
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Industry Leaders To Share the Secrets of High-Performing Dispatch Operations
May 04, 2015 11:26 ET | Avtec, Inc.
LEXINGTON, S.C., May 4, 2015 (GLOBE NEWSWIRE) -- Most communications center technology that is deployed by utility companies can improve worker effectiveness, but these tools tend to be vastly...
Inc. Magazine Names CallCopy Top Contact Center Software Provider for Second Straight Year
August 24, 2011 13:55 ET | CallCopy
COLUMBUS, Ohio, Aug. 24, 2011 (GLOBE NEWSWIRE) -- Inc. magazine today ranked CallCopy number 412 on its 30th annual Inc. 500, an exclusive ranking of the nation's fastest-growing private companies....
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SoundBite Communications Enhances Its Hosted Predictive Dialer Offering
July 11, 2011 09:38 ET | SoundBite Communications, Inc.
BEDFORD, Mass., July 11, 2011 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT), a leading global provider of cloud-based proactive customer communications solutions, today announced...
SIP Print Expands VoIP Call Recording Product Lineup Into the Mid-Size Enterprise With SIP Print SME Appliance
September 01, 2009 10:00 ET | SIP Print
LOS ANGELES, CA--(Marketwire - September 1, 2009) - SIP Print™ (www.sipprint.com), creators of the award-winning SIP-based VoIP call recording platform, today announced the general availability...
CallCopy's cc: Discover Certified Compatible With Cisco Unified Communications Manager
August 25, 2009 11:43 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - August 25, 2009) - CallCopy, a leading provider of innovative call recording and contact center solutions, today announced that cc: Discover 4.0 has tested compatible with...