CallCopy's cc: Discover Certified Compatible With Cisco Unified Communications Manager
August 25, 2009 11:43 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - August 25, 2009) - CallCopy, a leading provider of innovative call recording and contact center solutions, today announced that cc: Discover 4.0 has tested compatible with...
CallCopy's New cc: Insight Platform Helps Contact Centers Monitor Business Performance in Real-Time, From Anywhere
August 19, 2009 10:58 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - August 19, 2009) - CallCopy, a leading provider of innovative call recording, quality management and performance management solutions, today introduced the cc:...
CallCopy Makes Speech Analytics Accessible to Contact Centers of All Sizes
August 13, 2009 10:28 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - August 13, 2009) - CallCopy, a leading provider of innovative call recording and contact center solutions, today announced the availability of its new speech analytics...
CallCopy Releases cc: Discover 4.0 -- Optimizes Operational Efficiencies for the Contact Center
August 05, 2009 13:22 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - August 5, 2009) - CallCopy, a leading provider of innovative call recording and contact center solutions, today announced the availability of cc: Discover 4.0. The new...
CallCopy cc: Discover Rated Compliant on Avaya Aura Platform
July 28, 2009 10:42 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - July 28, 2009) - CallCopy, a leading provider of innovative call recording and contact center solutions, today announced that its cc: Discover product suite is rated...
Contact Center Solutions From CallCopy Helping Companies Succeed Amidst Down Economy
July 07, 2009 16:03 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - July 7, 2009) - As companies worldwide face ongoing economic pressure, many are looking for solutions that help them reduce costs and improve their operational...
CallCopy Accepted Into Siemens Enterprise Communications Partner Program
June 16, 2009 13:59 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - June 16, 2009) - CallCopy, a leading provider of innovative contact center solutions, today announced that it has been accepted into the Siemens Enterprise Communications...
CallCopy and DMG Partner to Assist Organizations in Creating World-Class Quality Assurance Programs
May 04, 2009 13:11 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - May 4, 2009) - In partnership with DMG Consulting, CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management...
CallCopy, Pluto Networks Sign Reseller Distribution Agreement
April 16, 2009 12:08 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - April 16, 2009) - CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management solutions, today announced that it has...
CallCopy Simplifies MIPPA Call Recording Requirement
March 24, 2009 11:34 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - March 24, 2009) - CallCopy, Inc., a leading provider of innovative call recording, quality monitoring and performance management solutions, is making it easier for...