Financial Institutions Turning to CallCopy for Call Recording and Quality Management
July 15, 2008 10:04 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - July 15, 2008) - In an effort to meet compliance and legal recording requirements and enhance the quality of their customer service, financial institutions are turning to...
CallCopy Wins ContactCenterWorld.com 2008 Members' Choice Award
July 09, 2008 11:12 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - July 9, 2008) - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that it has received the best in class award in the...
CallCopy Receives ShoreTel Certification for Three Call Recording Methods
June 17, 2008 10:24 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - June 17, 2008) - CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that it is partnering...
CallCopy Part of 2008 Contact Center Quality Management Great Debate
May 22, 2008 10:50 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - May 22, 2008) - CallCopy, a leading provider of quality management and call recording solutions for contact centers, today announced that it is has been invited to be a...
CallCopy Appoints New CFO
March 27, 2008 10:22 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - March 27, 2008) - CallCopy, Inc., a leading provider of call recording and quality monitoring software, today announced that Mark A. Studer, CPA has joined the company as...
CallCopy and GMT Partner to Strengthen Contact Center Operations
March 25, 2008 10:15 ET | CallCopy, Inc.
COLUMBUS, OH and NORCROSS, GA--(Marketwire - March 25, 2008) - CallCopy, Inc., a leading provider of quality management and call recording solutions for contact centers, today announced a strategic...
CallCopy Capitalizes on Growth in Contact Center Industry; Reports Record Year for 2007
March 18, 2008 10:23 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - March 18, 2008) - As a result of the growing demand for contact center call recording and quality monitoring solutions, CallCopy today reported record growth for 2007. ...
CallCopy cc: Survey Helps Contact Centers Capture Voice of the Customer
February 19, 2008 09:10 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - February 19, 2008) - CallCopy, one of the fastest growing companies in the call recording and quality monitoring market, today introduced cc: Survey, a telephone-based...
CallCopy Continues to Grow Channel Program for Suite of Contact Center Solutions
January 29, 2008 09:46 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - January 29, 2008) - CallCopy, one of the fastest growing companies in the call recording / quality monitoring market, today announced an expansion to its channel program...
CallCopy's cc: Discover Solution Now Rated "Avaya Compliant"
January 16, 2008 09:48 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - January 16, 2008) - CallCopy, one of the fastest growing companies in the call recording/quality monitoring market, today announced that its cc: Discover call recording...