iCXeed Ushers in the Future Era of Customer Experience Management With Business Process Innovation
October 17, 2022 07:00 ET
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iCXeed
SINGAPORE, Oct. 17, 2022 (GLOBE NEWSWIRE) -- ICXEED PTE. LTD. (iCXeed), a full-suite business process innovation company, announced its much-anticipated customer experience management services at...
Hypergrowth Online Retailer Selects eGain Knowledge Hub™ to Deliver Wow Experiences
September 28, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 28, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that a...
GlowTouch Named an Aspirant on the Everest Group Customer Experience Management (CXM) PEAK Matrix® 2022
August 25, 2022 10:00 ET
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GlowTouch, LLC
LOUISVILLE, Ky., Aug. 25, 2022 (GLOBE NEWSWIRE) -- GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, KY, announced today that the company has been...
Worldwide Cloud-Based Contact Center Infrastructure Industry to 2026 - Covering 200 Competitors in the Market
August 17, 2022 07:28 ET
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Research and Markets
Dublin, Aug. 17, 2022 (GLOBE NEWSWIRE) -- The "2022 Worldwide Cloud-Based Contact Center Infrastructure Market Share Report" report has been added to ResearchAndMarkets.com's offering. This 2022...
Sustainability Design Goals (SDGs) Efforts and Actions Solution Providers in the Contact Centers Industry have Taken as Part of Broader ESG Plans
August 10, 2022 05:03 ET
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Research and Markets
Dublin, Aug. 10, 2022 (GLOBE NEWSWIRE) -- The "Sustainability and Circularity Matters - Contact Center Growth Opportunities under the ESG Umbrella" report has been added to ResearchAndMarkets.com's...
Global Contact Center Workforce Optimization Market Share Report 2022: In 2020, the Total Contact Center WFO Revenue was $2,078.4 Million
August 08, 2022 06:53 ET
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Research and Markets
Dublin, Aug. 08, 2022 (GLOBE NEWSWIRE) -- The "2022 Contact Center Workforce Optimization Market Share Report" report has been added to ResearchAndMarkets.com's offering. This report analyzes the...
Contact Center as a Service Market Growing at a Phenomenal Pace Surpassing US$ 16 Bn by 2032 witnessing a growth of 13.52% CAGR - Future Market Insights, Inc.
August 04, 2022 04:30 ET
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Future Market Insights Global and Consulting Pvt. Ltd.
NEWARK, Del, Aug. 04, 2022 (GLOBE NEWSWIRE) -- The global contact center as a service market is estimated at US$ 4.5 Billion in 2022 and is likely to reach US$ 16 Billion by 2032, displaying a CAGR...
UCC Networks Expands Communication Portfolio With Lumen
August 01, 2022 09:00 ET
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UCC Networks
ORANGE, Calif., Aug. 01, 2022 (GLOBE NEWSWIRE) -- UCC Networks, a California-based, value-added reseller of unified communications and contact center solutions, will now sell Lumen Technologies'...
eGain named a KMWorld AI 50 Company
July 21, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 21, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that it has again been...
Global Contact Center Analytics Market Report to 2028 - Increasing Adoption of Technologies Across Contact Centers is Driving Growth
July 21, 2022 05:13 ET
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Research and Markets
Dublin, July 21, 2022 (GLOBE NEWSWIRE) -- The "Global Contact Center Analytics Market Size, Share & Industry Trends Analysis Report By Component, By Application, By Deployment Mode, By...