Global Contact Center Software Market Report 2023-2028: Rising Adoption of Advanced Contact Center Technologies Boosts Sector
May 26, 2023 09:38 ET
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Research and Markets
Dublin, May 26, 2023 (GLOBE NEWSWIRE) -- The "Global Contact Center Software Market (2023-2028) by Component, Deployment, Organization Size, Verticals, and Geography, Competitive Analysis, Impact of...
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
May 25, 2023 06:03 ET
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Research and Markets
Dublin, May 25, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024" report has been added to ...
CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West
May 24, 2023 12:00 ET
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FICX
SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...
Contact Center Analytics Global Market Report 2023: Increase in Demand for Predictive Analytics and Real-Time Monitoring Boosts Growth
May 16, 2023 05:23 ET
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Research and Markets
Dublin, May 16, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Analytics Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.The global contact center analytics...
Coveo Report: Could Case Swarming Be The Answer to Swivel Chair Syndrome?
May 11, 2023 08:00 ET
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, May 11, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
Cloud-based Contact Center Global Market Report 2023: Development of Remote Contact Centers Drive Growth
April 25, 2023 06:48 ET
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Research and Markets
Dublin, April 25, 2023 (GLOBE NEWSWIRE) -- The "Cloud-based Contact Center Market- Global Industry Size, Share, Trends, Opportunity, and Forecast. 2018-2028 Segmented By Component (Solutions and...
NobelBiz partners with Awaken to bring unrivaled scripting capabilities to its cloud contact center ecosystem
April 25, 2023 06:29 ET
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NobelBiz
CHEYENNE, Wyo., April 25, 2023 (GLOBE NEWSWIRE) -- NobelBiz, a leading contact center telecom and software provider, has partnered with Awaken Intelligence to bring a user-friendly and versatile...
Una encuesta de KMWorld muestra el potencial sin explotar de la gestión del conocimiento moderno en toda la empresa
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principal plataforma de conocimiento para la fidelización del cliente ha anunciado hoy los datos de una...
Il sondaggio KMWorld indica un enorme potenziale non sfruttato per la moderna gestione della conoscenza in tutta l'azienda
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principale piattaforma di conoscenza per l'interazione con i clienti, ha annunciato in data odierna i...
KMWorld Survey Shows Huge Untapped Potential for Modern Knowledge Management Across the Enterprise
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced the findings from a KMWorld survey....