Contact Center Software Market - Global Forecast to 2028 - Increasing Investments in CCS Fuel Enhanced Customer Experiences and Propel Market Growth
August 25, 2023 09:18 ET
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Research and Markets
Dublin, Aug. 25, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting & Analytics), Services), Organization Size, Deployment Mode,...
BFSI Contact Center Digital Transformation - Employee Experience (EX) is Crucial for Delivering CX
August 22, 2023 08:18 ET
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Research and Markets
Dublin, Aug. 22, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Digital Transformation in the BFSI Industry: A Global Customer Perspective, 2023-2024" report has been added to ...
Cyber Acoustics Launches New Line of Contact Center Headsets
July 31, 2023 07:00 ET
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Cyber Acoustics, Inc.
VANCOUVER, Wash., July 31, 2023 (GLOBE NEWSWIRE) -- Cyber Acoustics, a leading manufacturer of reliable and affordable computer peripherals used in schools, businesses, and homes, today announced...
COPC Inc. Launches On-Demand Version of its High-Performance Management Techniques Training for Contact Centers
July 26, 2023 05:05 ET
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COPC Inc.
WINTERPARK, Fla., July 26, 2023 (GLOBE NEWSWIRE) -- COPC Inc., a global contact center and customer experience (CX) consulting firm, announces the on-demand availability of its popular COPC®...
eGain Partners with Talkdesk to Modernize Customer Service
July 20, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, announced a partnership with Talkdesk®, Inc., a global...
Global Demand for Cloud Based Contact Center Market Size Will Surpass $55.12 Bn by 2028 at 22.6% CAGR | Zion Market Research
July 17, 2023 14:38 ET
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Zion Market Research
NEW YORK, United States, July 17, 2023 (GLOBE NEWSWIRE) -- Zion Market Research has published a new research report titled “Cloud Based Contact Center Market - Global Industry Perspective,...
North America Retail Contact Center Industry Research Report 2023 Featuring CallMiner, Clickatell, Facebook, Instagram, LINE, Twitter, & WhatsApp
June 16, 2023 05:38 ET
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Research and Markets
Dublin, June 16, 2023 (GLOBE NEWSWIRE) -- The "Retail Contact Center Growth Opportunities in North America - 2023" report has been added to ResearchAndMarkets.com's offering. This study is...
Worldwide Contact Center as a Service (CCaaS) Market Share Report 2023: Detailed Analysis of the Seat and Revenue Activity of 21 Leading and Contending CCaaS Competitors
June 13, 2023 09:23 ET
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Research and Markets
Dublin, June 13, 2023 (GLOBE NEWSWIRE) -- The "Contact Center as a Service Worldwide Market Share Report 2023"report has been added to ResearchAndMarkets.com's offering. The 2023 Contact Center...
Coveo Unleashes Groundbreaking GenAI Enterprise Product with Customer Design Partners and Exclusive Pricing Offer for Early Adopters
June 08, 2023 08:30 ET
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, June 08, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
Coveo Report: Bad Self-Service is Worse Than No Self-Service
June 06, 2023 08:00 ET
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, June 06, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...