APAC Customer Services Selects New Global Vice President, Client Solutions
April 01, 2010 18:02 ET
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APAC Customer Services, Inc.
BANNOCKBURN, IL--(Marketwire - April 1, 2010) - APAC Customer Services (NASDAQ: APAC), a global provider of outsourced solutions, today announced the appointment of Ruth M. O'Brien as Global...
UPDATE: Avaya Helps Small Healthcare Companies Enhance Customer Service, Gain New Efficiencies
March 23, 2010 12:28 ET
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Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - March 23, 2010) - Small and mid-sized healthcare
organizations are looking for new paths to improve patient care, deliver
best-in-class service and operate more...
Avaya Helps Small Healthcare Companies Enhance Customer Service, Gain New Efficiencies
March 23, 2010 07:30 ET
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Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - March 23, 2010) - Small and mid-sized healthcare
organizations are looking for new paths to improve patient care, deliver
best-in-class service and operate more...
Avaya Positioned as a Leader in Magic Quadrant for Contact Center Infrastructure Worldwide
March 22, 2010 07:30 ET
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Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - March 22, 2010) - Avaya Inc., a global leader in business
communications applications, systems and services, today announced that the
company was positioned as a...
Avaya Introduces Solutions to Help Healthcare Providers Improve Patient Care With Unified Communications
March 01, 2010 07:30 ET
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Avaya, Inc.
ATLANTA, GA--(Marketwire - March 1, 2010) - HIMSS Conference and Exhibition - Avaya, Inc., a global leader in enterprise communications systems, today announced new and enhanced communications...
Avaya Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions(R) Magazine
February 08, 2010 07:30 ET
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Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - February 8, 2010) - Avaya, a global leader in enterprise
communications systems, software and services, today announced that Avaya
one-X® Agent received a 2009...
Avaya Delivers Customer Service Excellence for Whirlpool Corporation
January 25, 2010 10:27 ET
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Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - January 25, 2010) - Avaya today announced the results of an
expansive contact
center implementation it delivered for Whirlpool Corporation, the
world's leading...
Inside Sales Enablement: "Let Them Drink Coffee!"
January 05, 2010 11:43 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - January 5, 2010) - Top performing sales organizations are meeting
the challenges of increasing the quality and flow of leads presented to
their "closers," as well improving...
SoundBite Communications Extends the Benefits of Mobile Messaging to the Contact Center
December 08, 2009 09:45 ET
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SoundBite Communications, Inc.
BEDFORD, Mass., Dec. 8, 2009 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT), a leading provider of on-demand, multi-channel proactive customer communications, today announced the...
SoundBite Communications Announces the Availability of SoundBite Engage Platform for Multi-Channel Proactive Customer Communications
December 08, 2009 09:22 ET
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SoundBite Communications, Inc.
BEDFORD, Mass., Dec. 8, 2009 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT), a leading provider of on-demand, multi-channel proactive customer communications, today announced the...