Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
March 22, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., March 22, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant,...
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
March 20, 2023 23:30 ET
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Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps
February 06, 2023 07:00 ET
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Freshworks Inc
SAN MATEO, Calif., Feb. 06, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced that companies around the world have increased customer retention by using Freshworks’...
Yulu Bikes Invests in Real-Time Customer Support with Freshworks Software
October 11, 2022 00:30 ET
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Freshworks Inc
BENGALURU, India, Oct. 11, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power businesses, today announced that Yulu Bikes, the largest Micro...
Freshworks Summer ‘22 Product Launch Helps Companies Power Smarter Conversations
July 20, 2022 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., July 20, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH), a software company empowering the people who power business, today announced its Summer ‘22 Product Launch – a...
Freshworks CRM for E-Commerce to Help Millions of Shopify Businesses Create More Delightful Customer Experiences
April 26, 2022 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., April 26, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today announced Freshworks CRM for e-commerce is...
Freshworks Launches its First Unified CRM for E-Commerce Companies
April 26, 2022 07:55 ET
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Freshworks Inc
SAN MATEO, Calif., April 26, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched Freshworks CRM for e-commerce, a...