Global Contact Cente
Global Contact Center Industry Meets COVID-19 Challenge with Remote Work, Automation, AI
October 12, 2020 10:09 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 12, 2020 (GLOBE NEWSWIRE) -- The global effects of the COVID-19 pandemic have forced contact centers to quickly change the way they operate and sharpened interest in new...