CONNECT Worldwide BPO Announces New Service Offering
February 11, 2022 10:00 ET
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Connect BPO
PHOENIX, Feb. 11, 2022 (GLOBE NEWSWIRE) -- CONNECT Worldwide BPO is pleased to announce that beginning in Q1 2022, they will be adding Social Media Services to their Service Offering Portfolio....
2021 Customer Perspectives on Mobile App Usage as a Customer Experience (CX) Channel
February 02, 2022 06:48 ET
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Research and Markets
Dublin, Feb. 02, 2022 (GLOBE NEWSWIRE) -- The "Impact of Mobile Devices and Apps on Customer Experience (CX)" report has been added to ResearchAndMarkets.com's offering. This study gives insights...
Retail Customer Care Growth Opportunities 2022-2025: Top Priorities for Digital Transformation Investment
January 10, 2022 06:23 ET
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Research and Markets
Dublin, Jan. 10, 2022 (GLOBE NEWSWIRE) -- The "The Changing State of Retail Customer Care" report has been added to ResearchAndMarkets.com's offering. The retail industry had undergone significant...
Siskin Enterprises Expands Its Warranty Solutions and Launches PermaPlate Furniture
December 29, 2021 11:00 ET
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Siskin Enterprises
SALT LAKE CITY, Dec. 29, 2021 (GLOBE NEWSWIRE) -- Siskin Enterprises and PermaPlate today announced the launch of PermaPlate Furniture, its new division that will be providing innovative...
Global Healthcare Growth Opportunities Report 2020: Video Conferencing, Team Collaboration, Unified Communications, Contact Center, Programmable Communications, Communications/Collaboration Devices
January 13, 2021 04:18 ET
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Research and Markets
Dublin, Jan. 13, 2021 (GLOBE NEWSWIRE) -- The "Growth Opportunities for Communications, Collaboration and Customer Care Tools in Healthcare" report has been added to ResearchAndMarkets.com's...
Hootsuite Acquires Leading Digital Customer Engagement Platform, Sparkcentral
January 06, 2021 09:00 ET
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Hootsuite Inc.
Vancouver, BC, Jan. 06, 2021 (GLOBE NEWSWIRE) -- Hootsuite today announced its acquisition of Sparkcentral, a leading SaaS provider enabling the future of digital customer engagement through 1:1...
Forbes Names Teleperformance One of America’s Best-in-State Employers
October 15, 2020 12:21 ET
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Teleperformance
Salt Lake City, Oct. 15, 2020 (GLOBE NEWSWIRE) -- Teleperformance, a leading global group in digital integrated business services, announced that Teleperformance USA is honored to be recognized as...
Selligent and Five9 Partner to Deliver Intelligent, Data-Led Omnichannel Customer Journeys
September 17, 2020 08:05 ET
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Selligent Marketing Cloud
SAN JOSE, Calif., Sept. 17, 2020 (GLOBE NEWSWIRE) -- Selligent, the intelligent omnichannel cloud technology company, announced today that it has joined the Five9 App Marketplace, merging the...
GL Webinar Announcement: Load Testing Call Contact Centers
April 08, 2020 11:15 ET
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GL Communications Inc.
GAITHERSBURG, Md., April 08, 2020 (GLOBE NEWSWIRE) -- GL Communications Inc., a global provider of telecom test and measurement solutions, has announced a live webinar to showcase their ability to...
Selligent Names Matthew Saskin as VP of Customer Experience
January 07, 2020 09:15 ET
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Selligent Marketing Cloud
SAN JOSE, Calif. and BRUSSELS, Belgium, Jan. 07, 2020 (GLOBE NEWSWIRE) -- Selligent, the intelligent omnichannel marketing and experience cloud platform, today announced that Matthew Saskin has...