arvato Establishes Presence in the Greater Phoenix Area
June 10, 2015 08:00 ET
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arvato Digital Services LLC
CHANDLER, AZ--(Marketwired - June 10, 2015) - arvato, a leading international BPO service provider, started training customer service representatives in April to begin servicing out of their newest...
Comverse Expands Support for Foxtel's Next Gen Digital Portfolio Strategy
March 02, 2015 00:00 ET
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Xura, Inc.
Comverse Kenan Monetization Realization Platform expanded to include Data Mediation, Policy Management and Kenan Customer Care Web Portal to Empower Foxtel's Growing Broadband and Media...
Cachet Financial Solutions and Contact Solutions Bring Mobile Customer Care to Prepaid Clients
August 06, 2014 14:00 ET
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Digiliti Money, Inc.
MINNEAPOLIS and RESTON, Va., Aug. 6, 2014 (GLOBE NEWSWIRE) -- Cachet Financial Solutions (OTCQB:CAFN), a leading provider of prepaid mobile money management solutions, and Contact Solutions, a leading...
Servant Systems Adds Workflow Features to Molly Maid Customer Care Software
December 10, 2013 16:45 ET
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Servant Systems, Inc.
ANN ARBOR, MI--(Marketwired - Dec 10, 2013) - Don DeSmith, President of franchise software developer Servant Systems (www.servantsystems.com), announced the completion of new software updates to...
CDS Global and Rodale Inc. Expand Relationship With Customer Service for Print and Digital Magazines
July 15, 2013 10:05 ET
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CDS Global
NEW YORK, NY--(Marketwired - Jul 15, 2013) - CDS Global, a leader in end-to-end business process outsourcing, announced today that it has expanded its business relationship with Rodale,...
Expert Global Solutions (EGS) Receives 2013 Best Outsourced Provider Award
June 27, 2013 15:11 ET
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Expert Global Solutions
PLANO, TX--(Marketwired - Jun 27, 2013) - Expert Global Solutions (EGS), a global leader in the Business Process Outsourcing (BPO) industry, announced today that it was named 2013 Best Outsourced...
Servant Systems Delivers More High Performance Software Features for Molly Maid Customer Care
May 09, 2013 10:31 ET
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Servant Systems, Inc.
ANN ARBOR, MI--(Marketwired - May 9, 2013) - Franchise software developer Servant Systems (www.servantsystems.com) has added new software features to the Molly Maid Customer Care System (CCS)...
CDS Global Grows Customer Service Center Business, Ramps Up Hiring in Des Moines and Boone
April 18, 2013 09:55 ET
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CDS Global
DES MOINES, IA and BOONE, IA--(Marketwired - Apr 18, 2013) - CDS Global, a leader in end-to-end business process outsourcing, announced today that it is hiring customer care...
SoundBite Communications Champions Customer Experience Management as Bronze Member of CXPA
October 09, 2012 10:30 ET
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SoundBite Communications, Inc.
BEDFORD, Mass., Oct. 9, 2012 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT) joined the Customer Experience Professionals Association (CXPA), a global industry trade group whose...
APAC Customer Services, Inc. Expanding in Mendota Heights, Minnesota
July 31, 2012 15:03 ET
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APAC Customer Services
BANNOCKBURN, IL--(Marketwire - Jul 31, 2012) - APAC Customer Services, Inc., a leader in global customer care outsourced services and solutions, announced today that it will be adding over 100 jobs...