SANDSIV and IAM Partner to Speed CX Adoption in the Caribbean
July 06, 2023 03:00 ET
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SandSIV Switzerland Ltd.
ZURICH, Switzerland, July 06, 2023 (GLOBE NEWSWIRE) -- SANDSIV, a leading provider of CX and Voice of Customer technology, has established a strategic partnership with Island Analytics &...
Frame AI Announces New Product Features that Streamline Privacy Compliance and Minimize Costs of Customer Service Requests
June 27, 2023 10:15 ET
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Frame AI
NEW YORK, June 27, 2023 (GLOBE NEWSWIRE) -- Frame AI, the leading AI-powered, customer intelligence platform, announced today the availability of new product features focused on Enterprise use...
eGain Launches One-of-a-Kind Pilot Program for Generative AI
June 27, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., June 27, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI Knowledge platform for customer engagement automation, today announced the launch of a unique...
Carahsoft Partners with Zebra Technologies to Provide Mobile Computers, Printers and Software Solutions to the Public Sector
June 22, 2023 12:00 ET
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Carahsoft Technology Corp.
RESTON, Va., June 22, 2023 (GLOBE NEWSWIRE) -- Carahsoft Technology Corp., the Trusted Government IT Solutions Provider® and Public Sector Specialist of the award-winning Zebra® PartnerConnect...
OvationCXM Recognized as Leading Technology Company in 2023 AIFintech100 List
June 21, 2023 10:35 ET
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OvationCXM
TIBURON, Calif., June 21, 2023 (GLOBE NEWSWIRE) -- OvationCXM, a global leader in customer experience management (CXM), was named to the FinTech Global’s 2023 AIFintech100 list for its usage of...
Freshworks Unveils New Generative AI Enhancements Across Product Lines to Power Greater Business Efficiency
June 21, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., CHENNAI, India, June 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial...
QuestionPro Acquires PathosAI, Ushers in New Era of Understanding, Predicting & Influencing Customer Emotion
June 21, 2023 07:00 ET
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QuestionPro
AUSTIN, Texas, June 21, 2023 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in survey and research, data and insights services, today announced it has acquired PathosAI - a platform that uses AI...
Leading Customer Experience Authority to Headline PrismHR LIVE
June 21, 2023 07:00 ET
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PrismHR
HOPKINTON, Mass., June 21, 2023 (GLOBE NEWSWIRE) -- Jeannie Walters, CCXP, the award-winning customer experience expert, international keynote speaker, and Founder of Experience Investigators, will...
Smart Communications Identified as a Leader in The Aragon Research Globe™ for Workflow and Content Automation, 2023
June 20, 2023 09:00 ET
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Smart Communications
LONDON and NEW YORK, June 20, 2023 (GLOBE NEWSWIRE) -- Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, today...
Binstar Launches New Retail Concept in New England, Turning High-Quality Returned Merchandise Into Customers’ Treasure
June 15, 2023 16:08 ET
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BinStar
AVON, Mass., June 15, 2023 (GLOBE NEWSWIRE) -- A treasure-hunt style shopping adventure is taking root in New England. The new retail concept — BinStar — is gearing up to help consumers find great...