Bond Introduces a New Loyalty Paradigm
July 20, 2021 08:00 ET | Bond Brand Loyalty
TORONTO and NEW YORK, July 20, 2021 (GLOBE NEWSWIRE) -- Bond, a leading global customer experience, engagement, and loyalty management firm, launches The Loyalty Report 2021 today. This year’s data...
Bombardier Launches Certified Pre-Owned Aircraft Program Offering Customers Even More Options
July 06, 2021 08:16 ET | Bombardier Inc.
As market leader in aircraft modification and upgrades for its jets, Bombardier is uniquely placed to enhance pre-owned market experience for customersSpecially selected aircraft are equipped with...
Bombardier lance un programme d’avions d’occasion certifiés offrant encore plus d’options aux clients
July 06, 2021 08:16 ET | Bombardier Inc.
En tant que chef de file du marché des modifications et mises à niveau de ses jets, Bombardier est idéalement placée pour améliorer l’expérience des clients sur le marché des avions d’occasionDes...
Social Media Study: Stress Hurts Call Center Employees and the Customer Experience
July 01, 2021 10:03 ET | Jacada
ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and how...
Algolia Announces Availability of Artificial Intelligence-Based Recommendation API, Algolia Recommend
June 30, 2021 08:30 ET | Algolia
SAN FRANCISCO, June 30, 2021 (GLOBE NEWSWIRE) -- Algolia, the leading API Platform for Dynamic Experiences, today announced the general availability of Algolia Recommend, a high-performing,...
Horicon Bank Selects Total Expert to Unlock Data-Driven Support and Engagement for its Community Bank Customers
June 29, 2021 10:00 ET | Total Expert
MINNEAPOLIS, June 29, 2021 (GLOBE NEWSWIRE) -- Total Expert, the customer experience platform purpose-built for modern financial institutions, today announced that Horicon Bank will leverage Total...
ResultsCX to Host Educational Webinar on June 30th Discussing Cyber Security Threat Trends and How They Impact Your Organization
June 21, 2021 09:29 ET | The Results Companies
FORT LAUDERDALE, Fla., June 21, 2021 (GLOBE NEWSWIRE) -- ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, today announced it will host a webinar on June...
Planet Home Lending Humanizes Marketing and Customer Engagement with Total Expert
June 17, 2021 10:00 ET | Total Expert
MINNEAPOLIS, June 17, 2021 (GLOBE NEWSWIRE) -- Planet Home Lending, a national mortgage lender and servicer, today announced implementation of Total Expert’s purpose-built CRM and customer...
Paytronix and Payments Report: Superconnected Consumers Have Greater Appetite for Online Ordering
June 07, 2021 09:30 ET | Paytronix Systems Inc.
NEWTON, Mass., June 07, 2021 (GLOBE NEWSWIRE) -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today published the latest report in its ongoing series “Delivering on...
New Global Rackspace Technology Survey Underscores Business Benefits of Modernizing Applications to Improve Customer Experience
June 01, 2021 09:44 ET | Rackspace Technology, Inc.
SAN ANTONIO, June 01, 2021 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced the results of a global survey...