Bond Introduces a New Loyalty Paradigm
July 20, 2021 08:00 ET | Bond Brand Loyalty
TORONTO and NEW YORK, July 20, 2021 (GLOBE NEWSWIRE) -- Bond, a leading global customer experience, engagement, and loyalty management firm, launches The Loyalty Report 2021 today. This year’s data...
Bombardier Launches Certified Pre-Owned Aircraft Program Offering Customers Even More Options
July 06, 2021 08:16 ET | Bombardier Inc.
As market leader in aircraft modification and upgrades for its jets, Bombardier is uniquely placed to enhance pre-owned market experience for customersSpecially selected aircraft are equipped with...
Bombardier lance un programme d’avions d’occasion certifiés offrant encore plus d’options aux clients
July 06, 2021 08:16 ET | Bombardier Inc.
En tant que chef de file du marché des modifications et mises à niveau de ses jets, Bombardier est idéalement placée pour améliorer l’expérience des clients sur le marché des avions d’occasionDes...
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Social Media Study: Stress Hurts Call Center Employees and the Customer Experience
July 01, 2021 10:03 ET | Jacada
ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a leading provider of AI and RPA powered virtual assistants, recently released key insights on why contact center employees are stressed and how...
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Algolia Announces Availability of Artificial Intelligence-Based Recommendation API, Algolia Recommend
June 30, 2021 08:30 ET | Algolia
SAN FRANCISCO, June 30, 2021 (GLOBE NEWSWIRE) -- Algolia, the leading API Platform for Dynamic Experiences, today announced the general availability of Algolia Recommend, a high-performing,...
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Horicon Bank Selects Total Expert to Unlock Data-Driven Support and Engagement for its Community Bank Customers
June 29, 2021 10:00 ET | Total Expert
MINNEAPOLIS, June 29, 2021 (GLOBE NEWSWIRE) -- Total Expert, the customer experience platform purpose-built for modern financial institutions, today announced that Horicon Bank will leverage Total...
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ResultsCX to Host Educational Webinar on June 30th Discussing Cyber Security Threat Trends and How They Impact Your Organization
June 21, 2021 09:29 ET | The Results Companies
FORT LAUDERDALE, Fla., June 21, 2021 (GLOBE NEWSWIRE) -- ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, today announced it will host a webinar on June...
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Planet Home Lending Humanizes Marketing and Customer Engagement with Total Expert
June 17, 2021 10:00 ET | Total Expert
MINNEAPOLIS, June 17, 2021 (GLOBE NEWSWIRE) -- Planet Home Lending, a national mortgage lender and servicer, today announced implementation of Total Expert’s purpose-built CRM and customer...
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Paytronix and Payments Report: Superconnected Consumers Have Greater Appetite for Online Ordering
June 07, 2021 09:30 ET | Paytronix Systems Inc.
NEWTON, Mass., June 07, 2021 (GLOBE NEWSWIRE) -- Paytronix Systems, Inc., the most advanced digital guest experience platform, today published the latest report in its ongoing series “Delivering on...
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New Global Rackspace Technology Survey Underscores Business Benefits of Modernizing Applications to Improve Customer Experience
June 01, 2021 09:44 ET | Rackspace Technology, Inc.
SAN ANTONIO, June 01, 2021 (GLOBE NEWSWIRE) -- Rackspace Technology® (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced the results of a global survey...