State of Louisiana Deploys Cloud Contact Center for Workforce Commission
March 21, 2018 08:30 ET
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Enghouse Interactive
PHOENIX, March 21, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive today announced that the Louisiana Workforce Commission (LWC) is the most recent state agency to leverage the State of Louisiana’s...
Gainsight Announces the Largest Industry Gathering in Customer Success at Pulse 2018
March 20, 2018 06:00 ET
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Gainsight
SAN FRANCISCO, March 20, 2018 (GLOBE NEWSWIRE) -- Gainsight™, the Customer Success company, today announced its sixth annual Customer Success industry conference, Pulse 2018, is expecting more than...
Gen Z and Millennial Consumers are Changing Loyalty—Open to Behaviour Tracking, Paid Loyalty, and Deeper Brand Engagement Through Technology
March 19, 2018 07:00 ET
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Bond Brand Loyalty
According to a new report, loyalty programs have a higher influence on Gen Z and Millennial consumer spend than on Boomers (65% vs. 56%). However, younger consumers are less satisfied with their...
Gen Z and Millennial Consumers are Changing Loyalty—Open to Behavior Tracking, Paid Loyalty, and Deeper Brand Engagement Through Technology
March 19, 2018 07:00 ET
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Bond Brand Loyalty
According to a new report, loyalty programs have a higher influence on Gen Z and Millennial consumer spend than on Boomers (66% vs. 58%). However, younger consumers are less satisfied with their...
Enghouse Interactive Quality Management Suite Now Mitel Certified
March 14, 2018 08:45 ET
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Enghouse Interactive
PHOENIX, March 14, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services, today announced that Mitel has certified...
CGS Named in the 2018 Gartner Report: Market Guide for Key Customer Management BPO Service Providers
March 07, 2018 08:30 ET
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CGS
NEW YORK, March 07, 2018 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was included in Gartner’s annual...
Totango’s Zoe Application Now Certified in the ServiceNow® Store
March 06, 2018 14:34 ET
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Totango, Inc.
SAN MATEO, Calif., March 06, 2018 (GLOBE NEWSWIRE) -- Totango, Inc., the leading provider of Customer Success solutions for the enterprise, today announced it has received certification of its...
Salesfloor Launches New Solution for Independent Retailers
March 06, 2018 09:07 ET
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Salesfloor, Inc
MONTREAL, March 06, 2018 (GLOBE NEWSWIRE) -- Salesfloor, an award-winning mobile application designed for store associates, today announced a new version of its solution created specifically for...
Express Mart Turns to Paytronix Loyalty with launch of ‘Around the Clock Rewards’
March 06, 2018 09:00 ET
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Paytronix Systems Inc.
NEWTON, Mass., March 06, 2018 (GLOBE NEWSWIRE) -- Paytronix Systems, Inc., an innovator in mobile loyalty and online ordering applications, mobile payment, and digital communication tools, today...
Totango Introduces Spark as the Fastest Way to Get Results in Customer Success
March 05, 2018 19:36 ET
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Totango, Inc.
SAN FRANCISCO, March 05, 2018 (GLOBE NEWSWIRE) -- Totango, the leading provider of customer success solutions for the enterprise, today announced Spark, the fastest path to proven customer success...