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COVID-19 Pandemic has Accelerated CX Investments in the Asia-Pacific Customer Contact Market
September 29, 2021 04:53 ET | Research and Markets
Dublin, Sept. 29, 2021 (GLOBE NEWSWIRE) -- The "State of the Asia-Pacific Customer Contact Industry, 2021 - COVID-19 Pandemic has Accelerated CX Investments" report has been added to...
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Global Customer Communications Management Market (2021 to 2027) - by Component, Organization Size, Deployment Mode, End-user and Region
July 06, 2021 04:43 ET | Research and Markets
Dublin, July 06, 2021 (GLOBE NEWSWIRE) -- The "Global Customer Communications Management Market By Component, By Organization Size, By Deployment Mode, By End User, By Regional Outlook, Industry...
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Global Customer Experience Management Market (2021 to 2026) - Growth, Trends, COVID-19 Impact, and Forecasts
April 14, 2021 08:18 ET | Research and Markets
Dublin, April 14, 2021 (GLOBE NEWSWIRE) -- The "Customer Experience Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)" report has been added to...
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Australia Customer Experience Outsourcing Services Market Report 2020 - Contact Centers have Become the Front Line of Customer Interactions
October 29, 2020 08:18 ET | Research and Markets
Dublin, Oct. 29, 2020 (GLOBE NEWSWIRE) -- The "Australia Customer Experience Outsourcing Services Market, 2020" report has been added to ResearchAndMarkets.com's offering. Delivering effective...
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Asia-Pacific Customer Experience Outsourcing Services Market 2020: Demand for Outsourced CX Services is Growing Steadily in Today's Consumer-centric Marketplace
October 29, 2020 08:08 ET | Research and Markets
Dublin, Oct. 29, 2020 (GLOBE NEWSWIRE) -- The "Asia-Pacific Customer Experience Outsourcing Services Market, 2020" report has been added to ResearchAndMarkets.com's offering. Customer experience...
CallMiner Launches Maturity Model for Implementing and Operationalizing Speech and Interaction Analytics
September 14, 2020 09:30 ET | Corporate Ink for CallMiner
WALTHAM, Ma., Sept. 14, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of speech and customer interaction analytics, today announced the release of the CallMiner Continuum Maturity Model,...
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Outsourced Customer Care Services Market worth over $110bn by 2024: Global Market Insights, Inc.
June 05, 2017 06:30 ET | Global Market Insights, Inc
Ocean View, Delaware , June 05, 2017 (GLOBE NEWSWIRE) -- Outsourced Customer Care Service Market share is poised to surpass USD 110 billion by 2024; according to a new research report by Global...
Jacada Chosen Winner of 2017 Digital Self-Service Innovation Award
May 31, 2017 08:00 ET | Jacada
ATLANTA, GA--(Marketwired - May 31, 2017) - Jacada, Ltd. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
Jacada Chosen as Finalist for Upcoming Digital Self-Service Innovation Award
May 16, 2017 08:00 ET | Jacada
ATLANTA, GA--(Marketwired - May 16, 2017) - Jacada, Ltd. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
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Plantronics Manager Pro Offers Powerful Analytics Services to Help Customers and Channel Partners Understand Usage Patterns, Ensure Compliance, and Make Better Decisions
January 25, 2017 08:00 ET | Plantronics
SANTA CRUZ, Calif., Jan. 25, 2017 (GLOBE NEWSWIRE) -- Plantronics (NYSE:PLT) today announced Plantronics Manager Pro v3.9, which provides operational, historical, and contextual data on voice...