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New Bond Report Reveals Bringing Loyalty Program Experience up to Par with Rising Member Expectations Could Unlock Billions of Dollars in Spend
April 29, 2019 08:00 ET | Bond Brand Loyalty
TORONTO and NEW YORK, April 29, 2019 (GLOBE NEWSWIRE) -- Today, global customer experience marketing, management and measurement company, Bond Brand Loyalty, in partnership with Visa, released its...
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New Bond Report Reveals Loyalty Program Expectations on the Rise; Could Unlock Billions in Spend by Bringing Experience up to Par with Expectations
April 29, 2019 08:00 ET | Bond Brand Loyalty
TORONTO and NEW YORK, April 29, 2019 (GLOBE NEWSWIRE) -- Today, global customer experience marketing, management and measurement company, Bond Brand Loyalty, in partnership with Visa, released its...
Thunderhead Announces Impressive Recurring Revenue and User Growth
April 24, 2019 05:13 ET | Thunderhead Limited
LONDON, April 24, 2019 (GLOBE NEWSWIRE) -- Thunderhead, the global leader in technology for Customer Engagement, Journey Orchestration, and Intent Analytics, announces that it is experiencing...
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CGS Survey Discovers that Security and Privacy are Top Concerns for Customer Service Interactions
April 09, 2019 08:30 ET | CGS
NEW YORK, April 09, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the findings from its 2019 CGS Customer...
94% of consumers are frustrated by disjointed experiences and poor customer journeys
March 27, 2019 06:52 ET | Thunderhead Limited
LONDON, March 27, 2019 (GLOBE NEWSWIRE) -- New research launched today from Thunderhead reveals that two in five consumers (39%) would consider switching to another retailer after two bad...
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Kitewheel and ROCS Partner to Bring Customer Journey Management to the Nordic Market
February 14, 2019 05:00 ET | Kitewheel
LONDON and OSLO, Norway, Feb. 14, 2019 (GLOBE NEWSWIRE) -- Kitewheel, the journey orchestration leader and provider of the award-winning Customer Journey Hub, today announced a new partnership with...
Thunderhead’s Intent Analyzer closes the last-mile gap for enterprise digital transformation
January 23, 2019 09:00 ET | Thunderhead Limited
LONDON and NEW YORK, Jan. 23, 2019 (GLOBE NEWSWIRE) -- Thunderhead, the global leader in technology for Customer Engagement, Journey Orchestration, and Audience Analytics, announces that its latest...
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Kitewheel Triples Enterprise Revenue and User Growth in 2018
January 23, 2019 09:00 ET | Kitewheel
BOSTON, Jan. 23, 2019 (GLOBE NEWSWIRE) -- Kitewheel, the journey orchestration leader and provider of the award-winning Customer Journey Hub, today announced strong 2018 company, revenue and...
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Kitewheel Positioned as a Leader in Customer Journey Visioning and Orchestration Reports by Independent Research Firm
November 14, 2018 11:14 ET | Kitewheel
Kitewheel also listed among six providers in the large market presence segment for journey management BOSTON, Nov. 14, 2018 (GLOBE NEWSWIRE) -- Kitewheel, provider of the leading Customer Journey...
Commissioned Study Suggests Brands Will Fail to Meet Customer Expectations Unless They Seize the Opportunity to Harness the Power of Real-Time Journey Analytics and Orchestration
October 25, 2018 00:01 ET | Thunderhead Limited
Study reveals that brands are increasing their focus on real-time Journey Analytics and in-the-moment Orchestration to improve customer engagement and drive future business growth. LONDON, Oct. 25,...