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Hypergrowth retailer automates digital shopper engagement with eGain
April 01, 2021 06:30 ET | eGain Corporation
SUNNYVALE, Calif., April 01, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a fast-growing online retailer...
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Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization
March 17, 2021 06:30 ET | eGain Corporation
SurveyMonkey research by eGain finds that consumers face roadblocks at every step of their journeys across IVR and agent-assisted customer service SUNNYVALE, Calif., March 17, 2021 (GLOBE...
Selligent Marketing Cloud Powers Kimpton Hotels & Restaurants Digital Campaign Resulting in 19x Bookings
September 12, 2019 09:00 ET | Selligent Marketing Cloud
SAN JOSE, Calif., Sept. 12, 2019 (GLOBE NEWSWIRE) -- Global B2C marketing automation company, Selligent Marketing Cloud, today shared the extraordinary results from a loyalty campaign by boutique...
Journey Orchestration Leader Kitewheel Expands into Asia Pacific with Superdrive Partnership
March 12, 2019 09:00 ET | Kitewheel
BOSTON, March 12, 2019 (GLOBE NEWSWIRE) -- Kitewheel, the leading provider of customer journey orchestration, announced today its partnership with Superdrive Japan, a specialist revenue-marketing...
Kitewheel Triples Enterprise Revenue and User Growth in 2018
January 23, 2019 09:00 ET | Kitewheel
BOSTON, Jan. 23, 2019 (GLOBE NEWSWIRE) -- Kitewheel, the journey orchestration leader and provider of the award-winning Customer Journey Hub, today announced strong 2018 company, revenue and...
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eGain Solveā„¢ named a KMWorld Trend-Setting Product for 2018
September 11, 2018 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Sept. 11, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), theĀ leading provider of customer engagement solutions, today announced that eGain Solve, its digital-first omnichannel...
Kitewheel Launches Customer Journey Maturity Model
February 21, 2018 09:00 ET | Kitewheel
BOSTON, Feb. 21, 2018 (GLOBE NEWSWIRE) -- Kitewheel, provider of the leading Customer Journey Hub, today announced the launch of its Customer Journey Maturity Model, an industry-first framework for...