Customer-Focused Retail Technology Lagging Behind Operations-Focused Strategies in Retail
June 09, 2010 11:49 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - June 9, 2010) - Between April and May 2010, Aberdeen, a Harte-Hanks Company (NYSE: HHS), surveyed 224 retail enterprises to determine the current state of customer-focused...
Employee Performance Management: Foundation for Talent Strategy
June 08, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - June 8, 2010) - Employee Performance Management, a recent study by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS) reveals organizations have difficulty making...
Information Builders Ranks Highest Overall Among Established Pure-Play Business Intelligence Vendors in Dresner Advisory Report
April 29, 2010 14:43 ET
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Information Builders
NEW YORK, NY--(Marketwire - April 29, 2010) - A new business intelligence market study by Dresner Advisory Services, The Wisdom of Crowds Business Intelligence Market Study™, ranks Information...
Luxury Institute Survey: U.S. High Net-Worth Consumers Rank the "Best of the Best" Luxury Brands in Four Fashion Categories
March 23, 2010 10:00 ET
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Luxury Institute, LLC
NEW YORK, NY--(Marketwire - March 23, 2010) - The objective and independent New York City-based Luxury Institute reported today the results of the "Best of the Best" luxury brands in the...
Customer Preferences Are Driving Cross-Channel Retail Strategies
February 09, 2010 11:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - February 9, 2010) - The top pressure retail organizations face
around cross-channel retailing is the need to address rapid changes in
customer affinity for sales channels,...
PBMI Releases Customer Satisfaction Data on Pharmacy Benefit Managers
January 21, 2010 11:00 ET
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Pharmacy Benefit Management Institute
SCOTTSDALE, AZ--(Marketwire - January 21, 2010) - The Pharmacy Benefit Management Institute's
"2009 Pharmacy Benefit Manager Customer
Satisfaction Report" features new employer ratings on...
Kenexa Names Sarah Teten to New Role as Chief Customer Officer
November 12, 2009 11:00 ET
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Kenexa
WAYNE, PA--(Marketwire - November 12, 2009) - Kenexa
(NASDAQ: KNXA), a global provider of business solutions for human resources,
today announced that Sarah Teten has assumed the newly created role...
Engaging Loyal Customers to Evangelize Your Brand
October 08, 2009 10:00 ET
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Aberdeen Group
BOSTON, MA--(Marketwire - October 8, 2009) - A recent study, "Customer Experience Management: Engaging Loyal
Customers to Evangelize Your Brand," conducted by Aberdeen Group, a Harte-Hanks...
CallCopy Accepted Into Siemens Enterprise Communications Partner Program
June 16, 2009 13:59 ET
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CallCopy, Inc.
COLUMBUS, OH--(Marketwire - June 16, 2009) - CallCopy, a leading provider of innovative
contact center solutions, today announced that it has been accepted into
the Siemens Enterprise Communications...
ShoreTel Integrates Voicemail With Highly Reliable Distributed Architecture
January 22, 2009 05:00 ET
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ShoreTel
SUNNYVALE, CA--(Marketwire - January 22, 2009) - ShoreTel® (NASDAQ: SHOR), a leading provider
of Pure IP Unified Communications (UC) solutions, has unveiled a new family
of ShoreGear® Voice...