Bank Customers Report a Decline in Positive Customer Experiences for First Time in Three Years, Largely Driven by Gen Y
April 24, 2014 08:30 ET | Capgemini Financial Services
PARIS and NEW YORK, April 24, 2014 (GLOBE NEWSWIRE) -- Retail banking customers reported fewer positive customer experiences for the first time in three years, putting banks at risk of losing...
Omega Honors 35 Companies for Delivering 'World-Class' Customer Service; 2 Cited for Certification in Employee Training
April 07, 2014 10:30 ET | Omega Management Group Corp.
NORTH BILLERICA, MA--(Marketwired - Apr 7, 2014) - Omega Management Group Corp., specialists in driving companies' revenues and profits by implementing Customer Experience Management (CEM)...
Thermador Celebrates Long Island-Based Designer's Award From Leading Design Website Houzz
March 17, 2014 09:00 ET | Thermador
NORTHPORT, NY--(Marketwired - Mar 17, 2014) - Thermador, the American luxury kitchen appliance brand, is proud to celebrate one of its Design Council members, Toni Sabatino of Northport, NY, on her...
PageUp People Announces Results of 2013/2014 Mid-Year Global Customer Satisfaction Survey
December 16, 2013 11:00 ET | PageUp People
ATLANTA, GA and MELBOURNE, AUSTRALIA--(Marketwired - Dec 16, 2013) - PageUp People, a Multinational Talent Management solutions provider, today announced the results of its 2013/2014 Mid-year...
Root Inc. Formally Launches Customer Experience Solution
October 30, 2013 08:00 ET | Root Inc.
SYLVANIA, OH--(Marketwired - Oct 30, 2013) -  Root Inc., the strategy execution consulting company, today announced the formal launch of its customer experience solution, Customers for Life....
FurstPerson to Spotlight Talent Solutions at 16th Annual HR Technology(R) Conference & Expo
October 04, 2013 13:02 ET | FurstPerson
CHICAGO, IL--(Marketwired - Oct 4, 2013) - WHO: FurstPerson, offering cloud-based talent solutions designed to help companies hire and develop high-performing call center and...
K.K. Ashisuto Takes First Place in Nikkei Computer's Customer Satisfaction Survey
August 27, 2013 08:02 ET | Information Builders
NEW YORK, NY--(Marketwired - Aug 27, 2013) - Information Builders, a leader in business intelligence (BI) and analytics, information integrity, and integration software solutions, today announced...
IDology Logo
IDology's Enhancements to Age Verification Support Businesses in Increasing Customer Acquisition While Stopping Online Gaming and State Lottery Fraud
April 16, 2013 08:47 ET | IDology
ATLANTA, April 16, 2013 (GLOBE NEWSWIRE) -- IDology, Inc., a provider of real-time technology solutions that verify an individual's identity and age for anyone conducting business in a...
Omega Honors 30 Companies for Delivering 'World-Class' Customer Service; 3 Cited for Certification in Employee Training
March 11, 2013 13:51 ET | Omega Management Group Corp.
BILLERICA, MA--(Marketwire - Mar 11, 2013) -  The Omega Management Group Corp., specialists in driving companies' revenues and profits by implementing Customer Experience Management (CEM)...
SoundBite Communications
Proactive Customer Care Solutions From SoundBite Communications Deliver Enhanced Customer Experience and Higher Customer Satisfaction
October 22, 2012 09:02 ET | SoundBite Communications, Inc.
BEDFORD, Mass., Oct. 22, 2012 (GLOBE NEWSWIRE) -- Cross-channel customer communications is now a reality, with mobile growth significantly scaling the number of customer touch-points. As a result,...