Powering Excellence
Powering Excellence in Customer Service:
July 23, 2024 09:13 ET | Interactions
Franklin, MA, July 23, 2024 (GLOBE NEWSWIRE) -- Franklin, MA, July 23, 2024 - Interactions, an innovating force in Conversational AI for customer service, today announced its client, Evergy won gold...
Aquant logo
Aquant Named a 2024 CRM Top 100 Company in Customer Service, Marketing, and Sales by Destination CRM
July 23, 2024 09:00 ET | Aquant
Aquant is proud to announce its recognition as one of the 2024 CRM Top 100 Companies in Customer Service.
Asia-Pacific Customer Experience Management Services Industry Report 2024 - Employee Experience and Disruptive Digital Technologies Drive Customer Experience Investments
July 17, 2024 04:16 ET | Research and Markets
Dublin, July 17, 2024 (GLOBE NEWSWIRE) -- The "Growth Opportunities in Customer Experience Management Services, Asia-Pacific, 2024" report has been added to ResearchAndMarkets.com's offering.The...
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience  
June 14, 2024 06:30 ET | eGain Corporation
eGain announced that Virginia529 has selected eGain Knowledge Hub™ to enhance customer service with robust knowledge management and improved consistency.
eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems
June 13, 2024 12:14 ET | eGain Corporation
SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner...
Blitzz Logo.png
Encompass Supply Chain Solutions Selects Blitzz’s App-Free Video Support to Identify Replacement Parts Remotely
June 13, 2024 09:00 ET | Blitzz
SAN JOSE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- Blitzz, the app-free mobile video platform for remote customer support, today announced that Encompass Supply Chain Solutions, a leading national...
Global Healthcare CRM Market
Global Healthcare CRM Market Size, Share & Trends Analysis Report 2024-2030: A $17.87 Billion Market in 2023, with Expected CAGR of 7.7% during 2024-2030
June 12, 2024 10:26 ET | Research and Markets
Dublin, June 12, 2024 (GLOBE NEWSWIRE) -- The "Global Healthcare CRM Market Size, Share & Trends Analysis Report by Functionality, Deployment Mode (On-premise Model, Cloud/Web-based Model),...
Ushur Launches Prebuilt Care Navigation Solutions for Maternal and New Baby Health Journeys and Chronic Condition Management
June 11, 2024 11:00 ET | Ushur
SANTA CLARA, Calif., June 11, 2024 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced prebuilt AI-powered digital self-service solutions for...
Jitterbit Unveils Future of AI Automation at “AI Accelerate: London 2024” Event
June 06, 2024 06:05 ET | Jitterbit
Jitterbit shares AI vision, demonstrates three AI-powered product betas and announces three leadership appointments at “AI Accelerate: London 2024” event
Sanas Unveils Free-Forever Noise Cancellation for Contact Center Agents Globally
June 05, 2024 08:00 ET | Sanas
LAS VEGAS, June 05, 2024 (GLOBE NEWSWIRE) -- Today at Customer Contact Week (CCW), Sanas, provider of the world's first Real-Time Accent Translation technology, announced its newest product, Sanas...