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Slalom and Virgin Voyages Set Sail into the Future with Revolutionary Gen AI-powered Customer Service Powered by Salesforce
September 08, 2023 09:00 ET | Slalom
SEATTLE, Sept. 08, 2023 (GLOBE NEWSWIRE) -- In a visionary move designed to transform the cruise industry, Slalom and Virgin Voyages have teamed up to launch one of the first generative AI-powered...
Transparency Market Research
North America Pharmaceutical Contract Sales Outsourcing [CSO] market Predicted to Reach USD 5.2 billion by 2031, Garnering Over 7% CAGR: TMR Report
September 07, 2023 07:08 ET | Transparency Market Research
Wilmington, Delaware, United States, Sept. 07, 2023 (GLOBE NEWSWIRE) -- Transparency Market Research Inc. - The North America market for pharmaceutical contract sales outsourcing [CSO] was estimated...
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eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI
August 29, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Aug. 29, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23...
Global Customer Success Platforms Market
Customer Success Platforms Industry Report 2023-2027: Cloud Solutions, Tech Progress, and AI Integration for Enhanced Customer Satisfaction Driving the Global Market
August 24, 2023 06:18 ET | Research and Markets
Dublin, Aug. 24, 2023 (GLOBE NEWSWIRE) -- The "Customer Success Platforms Global Market 2023" report has been added to ResearchAndMarkets.com's offering. The global customer success platforms...
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BoldDesk a Finalist in 2023 SaaS Awards for Customer Service, Has New AI Features
August 23, 2023 10:00 ET | Syncfusion
RESEARCH TRIANGLE PARK, N.C., Aug. 23, 2023 (GLOBE NEWSWIRE) -- Syncfusion, Inc., the enterprise technology provider of choice, today announced its latest release of BoldDesk, the company’s modern...
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Global Customer Care BPO Market 2023-2030: Major Players Driving Growth include Alorica, Atento, Front Logix Solutions, NTT Data, Premier BPO LLC & Sykes Enterprises Inc
August 22, 2023 06:18 ET | Research and Markets
Dublin, Aug. 22, 2023 (GLOBE NEWSWIRE) -- The "Global Customer Care BPO Market 2023-2030" report has been added to ResearchAndMarkets.com's offering. The global customer care BPO market is...
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Conversational AI Market to be $43.7 Billion by 2030 - Exclusive Report by Meticulous Research®
August 21, 2023 09:00 ET | Meticulous Market Research Pvt. Ltd.
Redding, California, Aug. 21, 2023 (GLOBE NEWSWIRE) -- According to a new market research report titled, ‘Conversational AI Market by Offering, Application, Organization Size, Deployment Mode,...
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Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
August 03, 2023 08:00 ET | Freshworks Inc
SAN MATEO, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots,...
ChildCare Education Institute Offers No-Cost Online Course on Customer Service for the Center Administrator
ChildCare Education Institute Offers No-Cost Online Course on Customer Service for the Center Administrator
August 01, 2023 18:27 ET | ChildCare Education Institute
ATLANTA, GA, Aug. 01, 2023 (GLOBE NEWSWIRE) -- ChildCare Education Institute® (CCEI), an online child care training provider dedicated exclusively to the early care and education workforce,...
MarketResearch.com Announces Progress in Developing AI-Driven Market Research Solutions
August 01, 2023 12:57 ET | MarketResearch.com
ROCKVILLE, Md., Aug. 01, 2023 (GLOBE NEWSWIRE) -- MarketResearch.com, the leading provider of market research solutions, announced today its commitment and progress toward developing an AI-driven...