Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic 
April 06, 2020 08:08 ET | Jacada
ATLANTA, April 06, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, has been monitoring the impact the coronavirus has had on contact centers. In...
Interact 12
Jacada Broadens Hyperautomation and Actionable Intelligence with Interact 12 Release
February 13, 2020 07:10 ET | Jacada
ATLANTA, Feb. 13, 2020 (GLOBE NEWSWIRE) -- Jacada Inc., a global leader in customer service automation software, announces the recent release of Interact 12.0 – the customer service automation...
Directly announces acquisition of AI start-up Kylie.ai
November 12, 2019 08:00 ET | Directly
Acquisition of Kylie.ai expands Directly’s technical capabilities to include transactional use cases for customer support SAN FRANCISCO, Nov. 12, 2019 (GLOBE NEWSWIRE) -- Directly, a leader in...