Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
August 03, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots,...
ChildCare Education Institute Offers No-Cost Online Course on Customer Service for the Center Administrator
August 01, 2023 18:27 ET
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ChildCare Education Institute
ATLANTA, GA, Aug. 01, 2023 (GLOBE NEWSWIRE) -- ChildCare Education Institute® (CCEI), an online child care training provider dedicated exclusively to the early care and education workforce,...
MarketResearch.com Announces Progress in Developing AI-Driven Market Research Solutions
August 01, 2023 12:57 ET
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MarketResearch.com
ROCKVILLE, Md., Aug. 01, 2023 (GLOBE NEWSWIRE) -- MarketResearch.com, the leading provider of market research solutions, announced today its commitment and progress toward developing an AI-driven...
Customer Relationship Management (CRM) Market is Expected to Reach $96.39 Billion By 2027: Allied Market Research
July 24, 2023 10:01 ET
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Allied Market Research
Portland, OR, July 24, 2023 (GLOBE NEWSWIRE) -- According to the report published by Allied Market Research, the global customer relationship management market generated $41.93 billion in 2019 and...
eGain Partners with Talkdesk to Modernize Customer Service
July 20, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, announced a partnership with Talkdesk®, Inc., a global...
BTSE Unveils Selene: AI-driven Revolution in Digital Asset Exchange Customer Support
July 20, 2023 03:00 ET
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BTSE Holdings Limited
ROAD TOWN, British Virgin Islands, July 20, 2023 (GLOBE NEWSWIRE) -- BTSE, a leading digital asset exchange, is proud to announce the release of its industry leading customer support AI, Selene....
Pittsburgh Water and Sewer Authority Joins Forces with ESP Logistics Technology to Enhance Customer Experience Through Quick Critical Alerts
July 18, 2023 08:00 ET
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ESP Logistics Technology
LOS ANGELES, July 18, 2023 (GLOBE NEWSWIRE) -- ESP Logistics Technology (ESP), a company focused on increasing productivity and sustainability through tools like Notify, is excited to announce a...
Ushur Expands Contact Center Ecosystem with Amazon Connect Integration
July 12, 2023 11:00 ET
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Ushur
SANTA CLARA, Calif., July 12, 2023 (GLOBE NEWSWIRE) -- Ushur, the AI-powered leader in Customer Experience Automation™ (CXA), today announced the expansion of its relationship with Amazon Web...
Frame AI Announces New Product Features that Streamline Privacy Compliance and Minimize Costs of Customer Service Requests
June 27, 2023 10:15 ET
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Frame AI
NEW YORK, June 27, 2023 (GLOBE NEWSWIRE) -- Frame AI, the leading AI-powered, customer intelligence platform, announced today the availability of new product features focused on Enterprise use...
Coveo Unleashes Groundbreaking GenAI Enterprise Product with Customer Design Partners and Exclusive Pricing Offer for Early Adopters
June 08, 2023 08:30 ET
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, June 08, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...