Qgiv Wins 2021 Excellence in Customer Service Award in Organization of the Year Category
April 20, 2021 09:00 ET | Qgiv
Lakeland, FLA., April 20, 2021 (GLOBE NEWSWIRE) -- Qgiv, a leading provider of nonprofit fundraising technology, is a winner of the 2021 Excellence in Customer Service Award presented by Business...
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Global Customer Experience Management Market (2021 to 2026) - Growth, Trends, COVID-19 Impact, and Forecasts
April 14, 2021 08:18 ET | Research and Markets
Dublin, April 14, 2021 (GLOBE NEWSWIRE) -- The "Customer Experience Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)" report has been added to...
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CGS Survey Reveals Consumer Interest in Emerging Tech for Customer Service Guidance
April 12, 2021 08:15 ET | CGS
NEW YORK, April 12, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced new insights from its 2021 CGS State of...
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Enphase Energy Customer Support Now Available 24/7 Globally
April 07, 2021 08:00 ET | Enphase Energy, Inc.
FREMONT, Calif., April 07, 2021 (GLOBE NEWSWIRE) -- Enphase Energy, Inc. (NASDAQ: ENPH), a global energy management technology company and the world’s leading supplier of microinverter-based...
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Hypergrowth retailer automates digital shopper engagement with eGain
April 01, 2021 06:30 ET | eGain Corporation
SUNNYVALE, Calif., April 01, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a fast-growing online retailer...
Small Tech Company with Big Heart Wins United Way Spirit of Hope Award
March 30, 2021 11:41 ET | BryterCX
Greenwood Village, Colorado, March 30, 2021 (GLOBE NEWSWIRE) -- Crises reveal a great deal about people and organizations. While most turn inwardly out of the instinct for self-preservation and...
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Research Provides Retailers With Roadmap to Post-Pandemic Growth
March 04, 2021 08:10 ET | Manhattan Associates, Inc.
ATLANTA, March 04, 2021 (GLOBE NEWSWIRE) -- The dramatic increase in ecommerce volume triggered by the pandemic has had an accompanying impact on retailers' abilities to provide profitable new forms...
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AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness, 2021 Report
March 01, 2021 05:23 ET | Research and Markets
Dublin, March 01, 2021 (GLOBE NEWSWIRE) -- The "Enhancing European Customer Experience with Artificial Intelligence" report has been added to ResearchAndMarkets.com's offering. This study focuses...
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Global $2.5 Bn Customer Success Platforms Market to 2025
February 26, 2021 05:03 ET | Research and Markets
Dublin, Feb. 26, 2021 (GLOBE NEWSWIRE) -- The "Customer Success Platforms Market by Component, Application (Sales and Marketing Optimization, Risk and Compliance Management, Reporting and...
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Bottomline Wins Gold Stevie® Award For Customer Contact Center Of The Year
February 23, 2021 09:00 ET | Bottomline Technologies, Inc.
PORTSMOUTH, N.H. , Feb. 23, 2021 (GLOBE NEWSWIRE) -- Bottomline (NASDAQ: EPAY), a leading provider of financial technology that makes complex business payments simple, smart and secure, announced...