Qgiv Wins 2021 Excellence in Customer Service Award in Organization of the Year Category
April 20, 2021 09:00 ET | Qgiv
Lakeland, FLA., April 20, 2021 (GLOBE NEWSWIRE) -- Qgiv, a leading provider of nonprofit fundraising technology, is a winner of the 2021 Excellence in Customer Service Award presented by Business...
Global Customer Experience Management Market (2021 to 2026) - Growth, Trends, COVID-19 Impact, and Forecasts
April 14, 2021 08:18 ET | Research and Markets
Dublin, April 14, 2021 (GLOBE NEWSWIRE) -- The "Customer Experience Management Market - Growth, Trends, COVID-19 Impact, and Forecasts (2021 - 2026)" report has been added to...
CGS Survey Reveals Consumer Interest in Emerging Tech for Customer Service Guidance
April 12, 2021 08:15 ET | CGS
NEW YORK, April 12, 2021 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced new insights from its 2021 CGS State of...
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Enphase Energy Customer Support Now Available 24/7 Globally
April 07, 2021 08:00 ET | Enphase Energy, Inc.
FREMONT, Calif., April 07, 2021 (GLOBE NEWSWIRE) -- Enphase Energy, Inc. (NASDAQ: ENPH), a global energy management technology company and the world’s leading supplier of microinverter-based...
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Hypergrowth retailer automates digital shopper engagement with eGain
April 01, 2021 06:30 ET | eGain Corporation
SUNNYVALE, Calif., April 01, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a fast-growing online retailer...
Small Tech Company with Big Heart Wins United Way Spirit of Hope Award
March 30, 2021 11:41 ET | BryterCX
Greenwood Village, Colorado, March 30, 2021 (GLOBE NEWSWIRE) -- Crises reveal a great deal about people and organizations. While most turn inwardly out of the instinct for self-preservation and...
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Research Provides Retailers With Roadmap to Post-Pandemic Growth
March 04, 2021 08:10 ET | Manhattan Associates, Inc.
ATLANTA, March 04, 2021 (GLOBE NEWSWIRE) -- The dramatic increase in ecommerce volume triggered by the pandemic has had an accompanying impact on retailers' abilities to provide profitable new forms...
AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness, 2021 Report
March 01, 2021 05:23 ET | Research and Markets
Dublin, March 01, 2021 (GLOBE NEWSWIRE) -- The "Enhancing European Customer Experience with Artificial Intelligence" report has been added to ResearchAndMarkets.com's offering. This study focuses...
Global $2.5 Bn Customer Success Platforms Market to 2025
February 26, 2021 05:03 ET | Research and Markets
Dublin, Feb. 26, 2021 (GLOBE NEWSWIRE) -- The "Customer Success Platforms Market by Component, Application (Sales and Marketing Optimization, Risk and Compliance Management, Reporting and...
Bottomline Wins Gold Stevie® Award For Customer Contact Center Of The Year
February 23, 2021 09:00 ET | Bottomline Technologies, Inc.
PORTSMOUTH, N.H. , Feb. 23, 2021 (GLOBE NEWSWIRE) -- Bottomline (NASDAQ: EPAY), a leading provider of financial technology that makes complex business payments simple, smart and secure, announced...