APAC Customer Services Selects New Senior Vice President of Sales
March 12, 2009 12:54 ET | APAC Customer Services, Inc.
BANNOCKBURN, IL--(Marketwire - March 12, 2009) - APAC Customer Services, Inc. (NASDAQ: APAC), a leading provider in quality customer care solutions, announces the appointment of Christopher H....
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Strativity Group and Customer Service Experts Form a Strategic Alliance
March 12, 2009 08:00 ET | Strativity Group, Inc.
ROCHELLE PARK, N.J., March 12, 2009 (GLOBE NEWSWIRE) -- Strativity Group announces today the formation of a strategic alliance with Customer Service Experts, Inc. a leading Customer Experience...
Information Builders Honored in KMWorld Magazine's "100 Companies That Matter in Knowledge Management"
February 24, 2009 08:57 ET | Information Builders
NEW YORK, NY--(Marketwire - February 24, 2009) - Information Builders, the independent leader in operational business intelligence (BI) systems, today announced that it has been named in the annual...
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Customer Is King Once More, as SMEs See Tough Times Ahead
February 11, 2009 03:00 ET | Cisco Systems, Inc.
SAN JOSE, CA--(Marketwire - February 11, 2009) - Overview: The Customer Kings 2009 Report saw Cisco (NASDAQ: CSCO) poll 1,000 respondents in January 2009. Interviews were with senior decision makers...
Metro One Expands Beaverton Headquarters Contact Center
September 17, 2008 07:30 ET | Metro One Telecommunications, Inc.
BEAVERTON, OR--(Marketwire - September 17, 2008) - Metro One Telecommunications (NASDAQ: INFO) has completed its second expansion of a contact center within its company headquarters and added two...
Information Builders Selected as Business Intelligence Leader in 2008 CRM Market Awards
August 21, 2008 14:49 ET | Information Builders
NEW YORK, NY--(Marketwire - August 21, 2008) - Information Builders, the independent leader in operational business intelligence (BI) systems, today announced it has been recognized by CRM magazine,...
Wimba Emphasizes Customer Service Excellence to Ensure Continuous Access to Education
February 12, 2008 10:06 ET | Wimba
NEW YORK, NY--(Marketwire - February 12, 2008) - Customer service is not what it once was. In today's fast-paced global economy, the standard has become automated phone systems, messages pointing...
CallCopy's cc: Discover Solution Now Rated "Avaya Compliant"
January 16, 2008 09:48 ET | CallCopy, Inc.
COLUMBUS, OH--(Marketwire - January 16, 2008) - CallCopy, one of the fastest growing companies in the call recording/quality monitoring market, today announced that its cc: Discover call recording...
Real People Rate "Best of 2007" for Customer Service
December 27, 2007 07:30 ET | Corporate Research International
FINDLAY, OH--(Marketwire - December 27, 2007) - A nationwide survey released today reveals which businesses provided the best customer service in 2007. RealPeopleRatings.com™, a quarterly...
Real People Rate Customer Service
April 17, 2007 11:38 ET | Corporate Research International
FINDLAY, OH -- (MARKET WIRE) -- April 17, 2007 -- Reinforcing to businesses the importance of brand image and consumer perception, Corporate Research International released today the results of...