Latest News and Press Releases

Inbenta, the enterprise CX AI platform, welcomes Mark Leibowitz as CRO to lead global revenue growth across financial services, healthcare, retail and more

AskNicely launched Reputation Manager to help service brands turn reviews and feedback into growth, SEO and customer retention.

AskNicely launches Ask NiceAI, turning customer feedback into instant insights and action plans to help businesses improve CX and drive growth.

Base acquires EverAfter to launch the first AI Engagement OS, unifying lifecycle marketing and customer success to drive adoption, expansion, and revenue.

Kahuna Labs spotlights a Constellation Research report showing how AI enhances frontline productivity by accelerating decision velocity.

Kahuna Labs named Atul Nanda Executive Advisor to guide AI-driven product strategy, drawing on his leadership at Google, Salesforce, and Atlassian globally

Kahuna Labs appoints customer support leader Judith Platz as Field Chief Customer Officer to help advance the future of AI-powered enterprise support.

Clootrack customers have processed over 100B OpenAI tokens, marking a major milestone in enterprise adoption of AI-driven Voice of the Customer analytics.

CBE Customer Solutions wins OIR 2025 Catalyst for Change Award for its CBE Cares initiative, honoring community impact and purpose-driven outsourcing.

LEXINGTON, Mass., Oct. 16, 2025 (GLOBE NEWSWIRE) -- Mimecast, a global cybersecurity leader redefining how organizations secure human risk, today announced the appointment of Graham Douglas to the...