3 Rivers Communications Eliminates 80 Percent of Service Limit Hits with Insights from Calix Marketing Cloud, Ensuring a Subscriber Experience with Unrivaled Consistency
January 23, 2020 08:25 ET
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Calix, Inc
SAN JOSE, Calif., Jan. 23, 2020 (GLOBE NEWSWIRE) -- Calix, Inc. (NYSE: CALX) today announced that 3 Rivers Communications has eliminated 80 percent of experience-degrading service limit hits thanks...
Sogetel Drives 65 Percent Take Rate and 88 Percent Reduction of Cost-Per-Click With New Upgrade Campaign Enabled by Calix Marketing Cloud
December 04, 2019 08:25 ET
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Calix, Inc
SAN JOSE, Calif., Dec. 04, 2019 (GLOBE NEWSWIRE) -- Calix, Inc. (NYSE: CALX) today announced Canadian communications service provider (CSP) Sogetel is leveraging Calix Marketing Cloud (CMC) to...
NCC Increases First Call Resolutions by 36 Percent and Reduces Escalations 26 Percent with Calix Support Cloud and Services
September 19, 2019 08:25 ET
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Calix, Inc
SAN JOSE, Calif., Sept. 19, 2019 (GLOBE NEWSWIRE) -- Calix, Inc. (NYSE: CALX) today announced Northwest Communications Cooperative (NCC) has increased its first call resolutions by 36 percent and...
Remote Monitoring Service Hits the Accelerator by Adding a Customer Success Manager
August 22, 2019 08:25 ET
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Calix, Inc
SAN JOSE, Calif., Aug. 22, 2019 (GLOBE NEWSWIRE) -- Calix, Inc. (NYSE: CALX) today announced the integration of Customer Success Services into the Remote Monitoring Service, providing communications...
New Insights Help NCC Generate a 9X Increase in Marketing Campaign Response Rate
July 30, 2019 08:25 ET
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Calix, Inc
SAN JOSE, Calif., July 30, 2019 (GLOBE NEWSWIRE) -- Calix, Inc. (NYSE: CALX) today announced that Northwest Communications Cooperative (NCC) is leveraging Calix Marketing Cloud (CMC) and Customer...
Calix Cloud Increases Service Providers’ Ability to Discover and Share Insights to Address Their Subscribers’ Most Critical Challenges
May 21, 2019 08:25 ET
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Calix, Inc
SAN JOSE, Calif., May 21, 2019 (GLOBE NEWSWIRE) -- Calix, Inc. (NYSE: CALX) today announced enhancements to the Calix Cloud platform that increase communications service providers’ (CSPs) ability to...