Latest News and Press Releases

SANTA CLARA, Calif., Nov. 16, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced its successful attainment of International Standards...

SANTA CLARA, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced the launch of new additions to its UshurX line of...

SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...

SANTA CLARA, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point Ventures...

SAN FRANCISCO, April 06, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX automation, today added new customizable experiences to its extensive library of pre-developed digital self-service workflows....

SANTA CLARA, Calif., Feb. 17, 2022 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced it has surpassed its company growth targets following...

SAN FRANCISCO and TEL AVIV, Israel, Jan. 05, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX Automation, today announced a list of company accomplishments for 2021. The company’s outstanding product...

LAS VEGAS, Sept. 29, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, will be showing their CX Automation Platform at InsureTech Connect (ITC), being held here October...

SAN FRANCISCO, Sept. 21, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, today announced the release of the FICX CX Automation (CXA) Platform that empowers any...

SAN FRANCISCO, Aug. 31, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in CX Automation, today announced that Christopher Hohman will join as Vice President of Product. In his new role,...