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Digital Self-Service Leader FICX Expands Experience Library With Critical New Customizable Workflows
April 06, 2022 12:01 ET | FICX
SAN FRANCISCO, April 06, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX automation, today added new customizable experiences to its extensive library of pre-developed digital self-service workflows....
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Ushur Reports a Breakout Year in Customer Experience Automation
February 17, 2022 12:00 ET | Ushur
SANTA CLARA, Calif., Feb. 17, 2022 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced it has surpassed its company growth targets following...
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FICX Finishes 2021 With Record Accomplishments
January 05, 2022 12:00 ET | FICX
SAN FRANCISCO and TEL AVIV, Israel, Jan. 05, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX Automation, today announced a list of company accomplishments for 2021. The company’s outstanding product...
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FICX to Demonstrate No-Code Platform for Automating Insurance CX at InsureTech Vegas 2021
September 29, 2021 08:45 ET | FICX
LAS VEGAS, Sept. 29, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, will be showing their CX Automation Platform at InsureTech Connect (ITC), being held here October...
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FICX Introduces No-Code CX Automation Platform to Automate Any Customer Process Across Channels
September 21, 2021 08:45 ET | FICX
SAN FRANCISCO, Sept. 21, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, today announced the release of the FICX CX Automation (CXA) Platform that empowers any...
FICX Names Christopher Hohman Vice President, Product, for Emerging CX Automation Platform
August 31, 2021 08:45 ET | FICX
SAN FRANCISCO, Aug. 31, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in CX Automation, today announced that Christopher Hohman will join as Vice President of Product. In his new role,...
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FICX Secures $8M in Funding to Launch No-Code CX Automation Platform
August 17, 2021 08:40 ET | FICX
SAN FRANCISCO, Aug. 17, 2021 (GLOBE NEWSWIRE) -- FICX (http://www.ficx.io), innovator in CX Automation, today announced that it has secured $8 million in venture capital funding to accelerate the...