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Ushur Achieves ISO 27001 Certification for Its AI-Powered Customer Experience Automation Platform
November 16, 2023 11:00 ET | Ushur
SANTA CLARA, Calif., Nov. 16, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced its successful attainment of International Standards...
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Ushur Launches New Prepackaged Solutions for Health Plan Quality
August 03, 2023 11:00 ET | Ushur
SANTA CLARA, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced the launch of new additions to its UshurX line of...
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CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West
May 24, 2023 12:00 ET | FICX
SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...
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Ushur Lands $50M Series C From Third Point Ventures and Iron Pillar Amid Booming Demand for Customer Experience Automation
February 07, 2023 08:00 ET | Ushur
SANTA CLARA, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point Ventures...
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Digital Self-Service Leader FICX Expands Experience Library With Critical New Customizable Workflows
April 06, 2022 12:01 ET | FICX
SAN FRANCISCO, April 06, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX automation, today added new customizable experiences to its extensive library of pre-developed digital self-service workflows....
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Ushur Reports a Breakout Year in Customer Experience Automation
February 17, 2022 12:00 ET | Ushur
SANTA CLARA, Calif., Feb. 17, 2022 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced it has surpassed its company growth targets following...
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FICX Finishes 2021 With Record Accomplishments
January 05, 2022 12:00 ET | FICX
SAN FRANCISCO and TEL AVIV, Israel, Jan. 05, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX Automation, today announced a list of company accomplishments for 2021. The company’s outstanding product...
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FICX to Demonstrate No-Code Platform for Automating Insurance CX at InsureTech Vegas 2021
September 29, 2021 08:45 ET | FICX
LAS VEGAS, Sept. 29, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, will be showing their CX Automation Platform at InsureTech Connect (ITC), being held here October...
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FICX Introduces No-Code CX Automation Platform to Automate Any Customer Process Across Channels
September 21, 2021 08:45 ET | FICX
SAN FRANCISCO, Sept. 21, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in no-code digital CX, today announced the release of the FICX CX Automation (CXA) Platform that empowers any...
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FICX Names Christopher Hohman Vice President, Product, for Emerging CX Automation Platform
August 31, 2021 08:45 ET | FICX
SAN FRANCISCO, Aug. 31, 2021 (GLOBE NEWSWIRE) -- FICX (www.ficx.io), innovators in CX Automation, today announced that Christopher Hohman will join as Vice President of Product. In his new role,...