Coveo Research Finds Customers Have Lost All Patience for Poor Service
March 10, 2022 09:05 ET
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, March 10, 2022 (GLOBE NEWSWIRE) -- Coveo Solutions Inc, (TSX:CVO), a leader in AI-powered relevance platforms that transform search, recommendations, and personalization...
Maru announces leadership appointment for Maru/Matchbox U.K.
February 25, 2022 06:00 ET
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Maru Group Canada Inc.
TORONTO and LONDON, Feb. 25, 2022 (GLOBE NEWSWIRE) -- Maru Group (‘Maru’) the global CX and insights software and advisory services company has announced that Michelle Walkey is appointed Managing...
Sky High Expectations of Retail Sites Crushed by Reality of Non-Relevant Search
February 22, 2022 09:05 ET
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, Feb. 22, 2022 (GLOBE NEWSWIRE) -- Coveo Solutions Inc, (TSX:CVO), a leader in AI-powered relevance platforms that transform search, recommendations, and personalization...
Commerce.AI Platform Now Available on Genesys AppFoundry
February 14, 2022 13:02 ET
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Commerce.AI
SAN FRANCISCO, Feb. 14, 2022 (GLOBE NEWSWIRE) -- Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry's largest dedicated...
eGain Knowledge Hub receives ServiceNow Built on Now certification
February 03, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge...
CGS Releases TeamworkAR™ – Enterprise-Ready Augmented Reality Training and Collaboration Platform
January 11, 2022 08:30 ET
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CGS
NEW YORK, Jan. 11, 2022 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today the worldwide launch and availability of...
FICX Finishes 2021 With Record Accomplishments
January 05, 2022 12:00 ET
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FICX
SAN FRANCISCO and TEL AVIV, Israel, Jan. 05, 2022 (GLOBE NEWSWIRE) -- FICX, innovator in CX Automation, today announced a list of company accomplishments for 2021. The company’s outstanding product...
eGain announces 2021 EMEA Partner Award winners
December 31, 2021 13:19 ET
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eGain Corporation
SUNNYVALE, Calif., Dec. 31, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain...
eGain Announces 2021 NA Partner Award Winners
December 13, 2021 15:17 ET
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eGain Corporation
SUNNYVALE, Calif., Dec. 13, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain...
Officium Labs Recognized for Best Customer Experience Strategy
November 03, 2021 17:30 ET
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Officium Labs
SAN FRANCISCO, Nov. 03, 2021 (GLOBE NEWSWIRE) -- Officium Labs, a unique decentralized customer experience startup, has no less than four significant reasons to celebrate this week. The company...