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eGain releases “Knowledge Management for Dummies, eGain 2nd Special Edition” with John Wiley & Sons
August 14, 2024 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced the release of “Knowledge Management For Dummies, eGain 2nd...
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Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience  
June 14, 2024 06:30 ET | eGain Corporation
eGain announced that Virginia529 has selected eGain Knowledge Hub™ to enhance customer service with robust knowledge management and improved consistency.
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eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems
June 13, 2024 12:14 ET | eGain Corporation
SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner...
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eGain Announces AssistGPT™ for CCaaS at Enterprise Connect
March 25, 2024 06:30 ET | eGain Corporation
SUNNYVALE, Calif., March 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT™ generative AI...
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Investment Management Giant Selects eGain to Modernize Knowledge Management
December 05, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Dec. 05, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that a global investment management...
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eGain Wins KMWorld Magazine’s KM Promise Award for 2023
November 10, 2023 13:23 ET | eGain Corporation
SUNNYVALE, Calif., Nov. 10, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that it was selected by KMWorld magazine...
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eGain Named a Visionary in the 2023 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
November 08, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Nov. 08, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that it has been named a Visionary in the...
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Rogue Credit Union Elevates CX with eGain Knowledge Hub
October 18, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Oct. 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge hub for customer engagement, announced that Rogue Credit Union has deployed its top-rated...
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eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement
September 25, 2023 06:00 ET | eGain Corporation
SUNNYVALE, Calif., Sept. 25, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, launched eGain...
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eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI
August 29, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Aug. 29, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23...