eGain to Showcase Financial Coaching Automation Solution at CUNA GAC 2022
February 25, 2022 15:06 ET
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eGain Corporation
SUNNYVALE, Calif., Feb. 25, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading customer engagement automation provider, today announced it will showcase its AI solution for...
eGain to Showcase AI Knowledge Innovation and Client Success at Mobile World Congress 2022
February 21, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Feb. 21, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading AI Knowledge provider for customer engagement automation, today announced it will present at MWC...
eGain Knowledge Hub receives ServiceNow Built on Now certification
February 03, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge...
eGain Knowledge Hub™ Now Available on Five9 CX Marketplace
December 13, 2021 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Dec. 13, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning...
eGain Knowledge Hub Now Available on SAP® Store
August 26, 2021 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 26, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced its award-winning...
Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization
March 17, 2021 06:30 ET
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eGain Corporation
SurveyMonkey research by eGain finds that consumers face roadblocks at every step of their journeys across IVR and agent-assisted customer service SUNNYVALE, Calif., March 17, 2021 (GLOBE...
GreenPath and eGain Launch Unique Anytime-Anywhere Virtual Financial Coach™
March 02, 2021 07:00 ET
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eGain Corporation
The Virtual Financial Coach provides trusted, empathetic financial guidance and advice at scale through eGain’s award-winning AI technology FARMINGTON HILLS, Mich. and SUNNYVALE, Calif., March 02,...
Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19
July 29, 2020 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital...
eGain Reimagines Conversational Customer Engagement with eGain Messaging Hub™
June 16, 2020 06:30 ET
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eGain Corporation
BYOB™ Architecture Harmonizes Messaging Across Bots and Agents SUNNYVALE, Calif., June 16, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel...
eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem
November 13, 2019 12:06 ET
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eGain Corporation
SUNNYVALE, Calif., Nov. 13, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today launched eGain for Sales Force, Fall 2019 Edition....