eGain Knowledge Hub™ Now Available on Five9 CX Marketplace
December 13, 2021 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Dec. 13, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning...
eGain Knowledge Hub Now Available on SAP® Store
August 26, 2021 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 26, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced its award-winning...
Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization
March 17, 2021 06:30 ET
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eGain Corporation
SurveyMonkey research by eGain finds that consumers face roadblocks at every step of their journeys across IVR and agent-assisted customer service SUNNYVALE, Calif., March 17, 2021 (GLOBE...
GreenPath and eGain Launch Unique Anytime-Anywhere Virtual Financial Coach™
March 02, 2021 07:00 ET
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eGain Corporation
The Virtual Financial Coach provides trusted, empathetic financial guidance and advice at scale through eGain’s award-winning AI technology FARMINGTON HILLS, Mich. and SUNNYVALE, Calif., March 02,...
Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19
July 29, 2020 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital...
eGain Reimagines Conversational Customer Engagement with eGain Messaging Hub™
June 16, 2020 06:30 ET
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eGain Corporation
BYOB™ Architecture Harmonizes Messaging Across Bots and Agents SUNNYVALE, Calif., June 16, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel...
eGain launches AI-guided knowledge solution for omnichannel engagement in the Salesforce ecosystem
November 13, 2019 12:06 ET
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eGain Corporation
SUNNYVALE, Calif., Nov. 13, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today launched eGain for Sales Force, Fall 2019 Edition....
eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics
October 15, 2019 12:00 ET
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eGain Corporation
SUNNYVALE, Calif., Oct. 15, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced major enhancements to its eGain Solve™...
eGain Makes Disruptive Free Chatbot and Digital Desktop Offer for Upcoming Annual Conference
September 25, 2019 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 25, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, is offering free, working customer service chatbots at...
A-dec Selects eGain for AI-Powered Customer Support
July 25, 2019 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 25, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that A-dec, world’s leading dental...