eGain Makes Disruptive, Free Chatbot Offer for Upcoming London Conference
April 29, 2019 05:00 ET
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eGain Corporation
DX19 attendees will get a free, starter version of eGain’s omnichannel virtual assistant for Apple Business Chat, Facebook Messenger, SMS, and websites SUNNYVALE, Calif. and NEWBURY, United Kingdom,...
Consumers Love Messaging for Customer Service But Hate its Experience Silo
March 20, 2019 06:30 ET
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eGain Corporation
YouGov survey of US and UK consumers reveals that lack of consistent omnichannel experience is the biggest hurdle to faster adoption of messaging for customer service SUNNYVALE, Calif. and NEWBURY,...
eGain named in KMWorld 100 List for the 13th year
March 11, 2019 06:30 ET
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eGain Corporation
Recognized for its next-gen knowledge management solution, fronted by virtual assistance and guided by reasoning SUNNYVALE, Calif. and NEWBURY, United Kingdom, March 11, 2019 (GLOBE NEWSWIRE) --...
H&R Block Selects eGain for AI-Powered Customer Engagement
December 06, 2018 13:30 ET
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eGain Corporation
SUNNYVALE, Calif., Dec. 06, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that tax preparation giant H&R Block...
Altitude Software enhances its Xperience Suite with eGain AI and Knowledge
October 11, 2018 06:30 ET
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eGain Corporation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Oct. 11, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI-powered customer engagement platform provider, today announced that Altitude Software...
eGain to showcase customer success and innovation at DX 2018 Chicago
October 08, 2018 13:59 ET
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eGain Corporation
SUNNYVALE, Calif., Oct. 08, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain DX 2018 on November 13, 2018 at the...
OTP Bank Selects eGain’s Knowledge Management for Customer Service
September 26, 2018 06:30 ET
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eGain Corporation
eGain’s AI and knowledge management solution will be deployed at the bank’s contact centres and retail branches with the support of eGain partner Pattern Digital Consulting SUNNYVALE, Calif. and...
eGain Solve™ named a KMWorld Trend-Setting Product for 2018
September 11, 2018 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 11, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that eGain Solve, its digital-first omnichannel...
eGain Announces Risk-free “AI Value in 30 Days” Program
September 06, 2018 06:30 ET
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eGain Corporation
Contact Center and Customer Service leaders experience real business impact with AI in less time than it takes to draft an AI RFP SUNNYVALE, Calif. and NEWBURY, United Kingdom, Sept. 06, 2018 ...
eGain Announces Risk-free “AI Value in 30 Days” Program
September 06, 2018 01:30 ET
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eGain Corporation
Contact Center and Customer Service leaders experience real business impact with AI in less time than it takes to draft an AI RFP SUNNYVALE, Calif. and NEWBURY, United Kingdom, Sept. 06, 2018 ...