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Hypergrowth Online Retailer Selects eGain Knowledge Hub™ to Deliver Wow Experiences
September 28, 2022 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Sept. 28, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that a...
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ValidSoft's Trusted eXperience™ Now Available on Genesys AppFoundry
September 06, 2022 10:16 ET | ValidSoft (988288)
HARTFORD, Conn., Sept. 06, 2022 (GLOBE NEWSWIRE) -- ValidSoft, today announced its Trusted eXperience is now available on the Genesys AppFoundry™, the industry's largest dedicated marketplace...
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Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences
June 06, 2022 09:00 ET | Zoom Video Communications, Inc.
SAN JOSE, Calif. and SAN FRANCISCO, June 06, 2022 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (NASDAQ: ZM) and Genesys®, a global cloud leader in customer experience orchestration, have...
Commerce.AI-Genesys
Commerce.AI Platform Now Available on Genesys AppFoundry
February 14, 2022 13:02 ET | Commerce.AI
SAN FRANCISCO, Feb. 14, 2022 (GLOBE NEWSWIRE) -- Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry's largest dedicated...
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Easy on Hold Earns Status as Certified Women's Business Enterprise (WBE) by WBENC
January 18, 2022 09:00 ET | Easy On Hold
KALAMAZOO, Mich., Jan. 18, 2022 (GLOBE NEWSWIRE) -- TBA, Inc. dba Easy On Hold, an innovator in the on hold and overhead music and messages industry, is proud to announce its certification as a...
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eGain Knowledge Hub™ Now Available on Genesys® AppFoundry™
November 01, 2021 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Nov. 01, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that its award-winning...
Genesys Selects Coveo for Salesforce to Facilitate Exceptional Customer Engagement the KCS Way
December 16, 2015 08:00 ET | Coveo
SAN MATEO, CA and QUEBEC, QC--(Marketwired - December 16, 2015) - Coveo, a recognized leader in intelligent search, today announced that Genesys, a leading provider of omnichannel customer...
SoundBite Communications
Genesys to Acquire Leading Cloud-Based Customer Engagement Solution Provider SoundBite Communications
May 20, 2013 16:08 ET | SoundBite Communications, Inc.
DALY CITY, Calif. and BEDFORD, Mass., May 20, 2013 (GLOBE NEWSWIRE) -- Genesys, a leading provider of customer engagement and contact center solutions, today announced it signed a definitive agreement...
VoiceXML Forum Announces New Board Leadership
August 14, 2012 11:00 ET | VoiceXML Forum
NEW YORK, NY--(Marketwire - Aug 14, 2012) -  Today at SpeechTEK, the VoiceXML Forum, a global industry trade organization chartered to promote and accelerate the adoption of VoiceXML-based...