Global Contact Center as a Service (CCaaS) Market to Hit Sales of 11.74 billion by 2028 | Over 80% of Providers to Integrate AI and Machine Learning By 2028 Westford, USA, Aug. 31, 2022 (GLOBE NEWSWIRE) -- The demand for contact center as a service (CCaaS) is on the rise, specifically in the SMB and enterprise sectors. According to a study by SkyQuest,...