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November 11, 2010 09:05 ET | Source: SoundBite Communications, Inc.

New Survey Reveals One Out of Two Consumers Feel Like Prisoners in Their Own Homes Due to Long Service Windows

BEDFORD, Mass., Nov. 11, 2010 (GLOBE NEWSWIRE) -- A new survey finds the standard 3-5 hour in-home service appointment windows are costing U.S. businesses billions of dollars and causing 51 percent of...
June 07, 2010 16:46 ET | Source: SoundBite Communications, Inc.

SoundBite Communications to Share Proactive Customer Communications Expertise at Industry Events

BEDFORD, Mass., June 7, 2010 (GLOBE NEWSWIRE) -- Proactive customer communications foster trusted, lifelong and profitable relationships and produce sustainable results. Consumers' increased use of...