Global Contact Center Industry Meets COVID-19 Challenge with Remote Work, Automation, AI
October 12, 2020 10:09 ET
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Information Services Group, Inc.
STAMFORD, Conn., Oct. 12, 2020 (GLOBE NEWSWIRE) -- The global effects of the COVID-19 pandemic have forced contact centers to quickly change the way they operate and sharpened interest in new...
ISG to Publish Report Evaluating Providers of Insurance BPO Platforms and Services
October 07, 2020 14:00 ET
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Information Services Group, Inc.
STAMFORD, Conn., Oct. 07, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining...
Global Enterprises Embrace SaaS for its Intelligent Tools
October 07, 2020 10:59 ET
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Information Services Group, Inc.
STAMFORD, Conn., Oct. 07, 2020 (GLOBE NEWSWIRE) -- Enterprises embracing the software-as-a-service model are making use of its intelligent features to better understand their business data and...
U.S. Enterprises Adopt Containers in Cloud Native Computing
September 28, 2020 09:00 ET
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Information Services Group, Inc.
STAMFORD, Conn., Sept. 28, 2020 (GLOBE NEWSWIRE) -- U.S. enterprises are embracing cloud native, container-based computing but still face challenges in securing, managing and monitoring...
ISG to Release Report Examining Digital Services in Healthcare, Life Sciences
September 24, 2020 09:08 ET
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Information Services Group, Inc.
STAMFORD, Conn., Sept. 24, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining...
Enterprises Turn to SDN to Reduce Costs, Better Serve Customers
September 18, 2020 09:00 ET
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Information Services Group, Inc.
STAMFORD, Conn., Sept. 18, 2020 (GLOBE NEWSWIRE) -- Enterprises across the globe are looking to transition from traditional networking technologies to software-defined network services to reduce...
Enterprises Look to Cloud Contact Centers to Meet Demands During Pandemic
September 15, 2020 10:00 ET
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Information Services Group, Inc.
STAMFORD, Conn., Sept. 15, 2020 (GLOBE NEWSWIRE) -- Enterprises that use and operate contact centers are rapidly adopting cloud-based services as they rethink their technology strategies during the...
Enterprises Hesitate to Upgrade to SAP’s S/4HANA Intelligent ERP
September 10, 2020 11:24 ET
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Information Services Group, Inc.
STAMFORD, Conn., Sept. 10, 2020 (GLOBE NEWSWIRE) -- Many enterprises across the globe may delay large-scale SAP S/4HANA transformation and implementations due to economic uncertainty, even as the...
U.S. Enterprises Look for Innovation Partners in IoT Space
September 02, 2020 09:39 ET
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Information Services Group, Inc.
STAMFORD, Conn., Sept. 02, 2020 (GLOBE NEWSWIRE) -- Enterprises in the U.S. are looking for Internet of Things (IoT) service providers that can become innovation partners that optimize business...
Top Enterprise Executives in Australia Step Up Their Focus on Cyber Security
August 25, 2020 19:00 ET
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Information Services Group, Inc.
SYDNEY, Aug. 25, 2020 (GLOBE NEWSWIRE) -- Top enterprise executives in Australia are becoming more involved in internal discussions about cyber security products and strategies and want to better...