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North America Contact Center Intelligence Markets to 2026: Market is Expected to Witness Market Growth of 21.7% CAGR
October 29, 2020 06:18 ET | Research and Markets
Dublin, Oct. 29, 2020 (GLOBE NEWSWIRE) -- The "North America Contact Center Intelligence Market by Component, Technology, Deployment Type, End-user and Country: Industry Analysis and Forecast...
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Europe Contact Center Intelligence Markets, 2020-2026 - Rising Inclination for AI-Based Answers for Improved Customer Support Services
October 28, 2020 07:33 ET | Research and Markets
Dublin, Oct. 28, 2020 (GLOBE NEWSWIRE) -- The "Europe Contact Center Intelligence Market by Component, Technology, Deployment Type, End-user and Country: Industry Analysis and Forecast 2020-2026"...
Intelligent Virtual Agents (IVA) - Everest PEAK 2020 - Jacada Major Contender
Jacada Named a Major Contender in the Everest Group PEAK Matrix® for Intelligent Virtual Agents (IVA) 2020
April 16, 2020 09:04 ET | Jacada
ATLANTA, April 16, 2020 (GLOBE NEWSWIRE) -- As organizations seek to boost digital customer engagement and automate as much of their business operations as possible, the convergence of RPA and IVA...
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GL’s Solution for Load Testing Call Centers
March 31, 2020 11:19 ET | GL Communications Inc.
GAITHERSBURG, Md., March 31, 2020 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their ability to test call...
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GL’s Solution for Load Testing Call Centers
March 24, 2020 11:17 ET | GL Communications Inc.
GAITHERSBURG, Md., March 24, 2020 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their ability to test call...
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GL’s 2-Wire Solutions for IVR and VM Testing
March 11, 2020 11:15 ET | GL Communications Inc.
GAITHERSBURG, Md., March 11, 2020 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their 2-Wire test solution for...
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Global Conversational AI Market is Set to Reach USD 16.2 billion by 2024, Observing a CAGR of 29.2% during 2019–2024: VynZ Research
November 22, 2019 12:04 ET | VynZ Research
NEW YORK, Nov. 22, 2019 (GLOBE NEWSWIRE) -- The global conversational AI market is expected to grow at a CAGR of 29.2% during the forecast period with its market size predicted to reach USD 16.2...
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Global Call Center AI Market is Set to Reach USD 2,896.5 million by 2024, Observing a CAGR of 23.0% during 2019–2024: VynZ Research
November 20, 2019 13:56 ET | VynZ Research
NEW YORK, Nov. 20, 2019 (GLOBE NEWSWIRE) -- The global call center AI market is expected to grow at a CAGR of 23.0% during the forecast period with its market size predicted to reach USD 2,896.5...
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3CLogic Announces Microsoft AppSource Certification for Microsoft Dynamics CRM
April 18, 2019 04:00 ET | 3CLogic
ROCKVILLE, Md., April 18, 2019 (GLOBE NEWSWIRE) -- 3CLogic, a leading provider of cloud contact center software for enterprise companies, today announced the certification of its solution for...
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APIs for Protocol Simulation and Conformance Testing & Regression Testing
March 19, 2019 11:55 ET | GL Communications Inc.
GAITHERSBURG, Md., March 19, 2019 (GLOBE NEWSWIRE) -- GL Communications Inc. a global leader in telecom test and measurement solutions, announced today its insight into Test Automation and Remote...