New Progress Semaphore Release Brings to Market AI-Assisted Knowledge Modeling
August 27, 2024 09:00 ET
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Progress Software Corporation
Progress has released Semaphore 5.10, introducing intuitive AI-assisted knowledge modeling, extended mapping capabilities and classification filtering.
eGain releases “Knowledge Management for Dummies, eGain 2nd Special Edition” with John Wiley & Sons
August 14, 2024 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced the release of “Knowledge Management For Dummies, eGain 2nd...
Assessment of Knowledge Management (KM) Market Growth Opportunities, 2024 - Cross-organizational KM, Contact Center Agent Enablement, Supercharging Customer-facing Teams
July 26, 2024 09:34 ET
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Research and Markets
Dublin, July 26, 2024 (GLOBE NEWSWIRE) -- The "Knowledge Management Growth Opportunities" report has been added to ResearchAndMarkets.com's offering. This report examines the importance of a...
Cognistx Launches AI-Powered Web Assistant to Boost Sales and Support
June 18, 2024 10:05 ET
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Cognistx
Pittsburgh, June 18, 2024 (GLOBE NEWSWIRE) -- Cognistx, a leader in AI enterprise solutions, announces the launch of SQUARY, an AI-powered website assistant that learns and evolves with user...
Virginia529 Selects eGain AI Knowledge to Elevate Customer and Advisor Experience
June 14, 2024 06:30 ET
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eGain Corporation
eGain announced that Virginia529 has selected eGain Knowledge Hub™ to enhance customer service with robust knowledge management and improved consistency.
eGain named a Representative Vendor in the 2024 Gartner® Market Guide for Customer Service Knowledge Management Systems
June 13, 2024 12:14 ET
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eGain Corporation
SUNNYVALE, Calif., June 13, 2024 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced that it has been named in the 2024 Gartner...
Global 50 Manufacturing Giant Trusts eGain for Knowledge-Powered Customer Service
May 29, 2024 06:30 ET
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eGain Corporation
eGain's AI knowledge management platform chosen by Global 50 manufacturer to improve customer service with generative AI and multi-lingual support
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client
May 02, 2024 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer...
Lucidworks Recognized as a Leader in 2024 IDC MarketScape for Knowledge Discovery Software for Internal-Facing Use Cases
February 01, 2024 09:00 ET
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Lucidworks, Inc.
SAN FRANCISCO, Feb. 01, 2024 (GLOBE NEWSWIRE) -- Lucidworks, the leading search solutions provider, today announced it has been named a Leader in the IDC MarketScape: Worldwide Knowledge Discovery...
Learn About Knowledge Management and Innovation for Law Firms With New Expert-Authored Treatise
December 05, 2023 13:00 ET
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Practising Law Institute
New treatise includes contributions from more than 40 Knowledge Management thought leaders in the legal industry