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Holler Announces $36 Million Series B To Set The Stage For Next-Generation Messaging
April 01, 2021 10:49 ET | Holler
NEW YORK, April 01, 2021 (GLOBE NEWSWIRE) -- In the age of social distancing, messaging has become an inextricable part of everyday life. To continue to help bring these online conversations to...
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Hypergrowth retailer automates digital shopper engagement with eGain
April 01, 2021 06:30 ET | eGain Corporation
SUNNYVALE, Calif., April 01, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a fast-growing online retailer...
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Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization
March 17, 2021 06:30 ET | eGain Corporation
SurveyMonkey research by eGain finds that consumers face roadblocks at every step of their journeys across IVR and agent-assisted customer service SUNNYVALE, Calif., March 17, 2021 (GLOBE...
Yes& Significantly E
Yes& Significantly Expands Government Business with Three Key Contract Wins
January 12, 2021 09:00 ET | Yes&
Alexandria, VA, Jan. 12, 2021 (GLOBE NEWSWIRE) -- Yes& today announced a significant expansion of its government business through the award of three key contracts. After a thorough and focused...
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Holler Launches Holler Kit 5, Introducing a Comprehensive New Content Engine to Enhance Online Conversations
December 08, 2020 09:00 ET | Holler
NEW YORK, Dec. 08, 2020 (GLOBE NEWSWIRE) -- Today, messaging technology company Holler announced the launch of its newest SDK, Holler Kit 5, which will allow for new and updated types of content to...
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Global Automaker Modernizes Customer Engagement with eGain
November 03, 2020 06:30 ET | eGain Corporation
SUNNYVALE, Calif., Nov. 03, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a global automaker has selected eGain...
Sinch announces Conv
Sinch announces Conversation API enabling businesses and technology platforms to deliver seamless omni-channel engagement with consumers anywhere in the world
October 29, 2020 09:00 ET | Sinch AB
Seattle, WA and Stockholm, Sweden - Sinch AB (publ) - XSTO: SINCH  Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, today announced Conversation API, a...
Sinch Wins Real-Time
Sinch Wins Real-Time Charging Customer on Red Compartida in Mexico
September 16, 2020 01:30 ET | Sinch AB
Stockholm, Sweden - Sinch AB (publ) - XSTO: SINCH Sinch AB (publ), a global leader in cloud communications and software for mobile operators, has been selected by Valor Agregado Digital, S.A. de...
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Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19
July 29, 2020 06:30 ET | eGain Corporation
SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital...
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Team Collaboration Software Market revenue to cross USD 30 Bn by 2026: Global Market Insights, Inc.
April 29, 2020 20:00 ET | Global Market Insights, Inc
Selbyville, Delaware, April 29, 2020 (GLOBE NEWSWIRE) -- According to latest report “Team Collaboration Software Market by Component (Solution [Conferencing, Content Sharing, Project Management,...