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Top Independent Research Firm Names Nuance a Leader in Conversational AI for Customer Service
June 11, 2019 10:50 ET | Nuance Communications, Inc.
BURLINGTON, Mass., June 11, 2019 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ: NUAN), a leader in conversational AI innovations, today announced Forrester Research has identified the...
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Nuance Voice Biometrics to Improve Customer Experience and Boost Security at Santander
May 02, 2019 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass. and LONDON, May 02, 2019 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced Santander is making phone banking more seamless and secure through Voice ID,...
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Nuance Reinvents Agent AI for the Contact Center
March 05, 2019 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass., March 05, 2019 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced a new technology bundle that helps enterprises with Agent AI – uniting human agents...
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Nuance Recognized as Leader in Intelligent Customer Engagement at 13th Annual Stevie Awards for Sales & Customer Service
March 04, 2019 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass., March 04, 2019 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. today announced its products and customer deployments were recognized for innovation and excellence at the 2019...
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High-Performing Nuance Enterprise Partners Recognized for Notable Achievements
February 12, 2019 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass., Feb. 12, 2019 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. today announced the Nuance Enterprise North American Partner Award winners, recognizing key partners for their...
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Nuance Reveals Project Pathfinder: Machine Learning that Increases the Conversational Intelligence of Virtual Assistants
February 05, 2019 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass., Feb. 05, 2019 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ:NUAN), at its Customer Experience Summit, today revealed Project Pathfinder, a breakthrough technology that...
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Kennebunk Savings Taps Nuance Biometrics to Stop Fraud and Improve the Customer Experience
January 25, 2019 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass., Jan. 25, 2019 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced Kennebunk Savings is the latest to deploy its market-leading voice biometrics...
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Nuance Unveils Prediction Service, Revolutionizing Hyper-Personalized Customer Experience
September 18, 2018 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass., Sept. 18, 2018 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ:NUAN) today launched Nuance Prediction Service, enabling brands to predict inbound customers’ intents or...
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Nuance Joins Google’s Early Access Program to Bring RCS Business Messaging to Enterprises Worldwide
September 13, 2018 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass., Sept. 13, 2018 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has expanded the capabilities of the Nuance Omnichannel Customer Engagement...
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Deutsche Telekom Selects Nuance Biometrics to Ease Authentication and Halt Fraud
September 04, 2018 08:00 ET | Nuance Communications, Inc.
BURLINGTON, Mass. and BERLIN, Sept. 04, 2018 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Deutsche Telekom has deployed Nuance’s voice biometrics solution to...