Altitude Software enhances its Xperience Suite with eGain AI and Knowledge
October 11, 2018 06:30 ET
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eGain Corporation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Oct. 11, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI-powered customer engagement platform provider, today announced that Altitude Software...
eGain to showcase customer success and innovation at DX 2018 Chicago
October 08, 2018 13:59 ET
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eGain Corporation
SUNNYVALE, Calif., Oct. 08, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain DX 2018 on November 13, 2018 at the...
Melissa’s Clean Suite Powers Spotless Data in Dynamics CRM
October 02, 2018 08:00 ET
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Melissa
RANCHO SANTA MARGARITA, Calif., Oct. 02, 2018 (GLOBE NEWSWIRE) -- Melissa, a leading provider of global contact data quality and identity verification solutions, today announced its Clean Suite...
Bond Advances Digital Personalization with Launch of XO Lab
October 01, 2018 08:00 ET
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Bond Brand Loyalty
TORONTO and NEW YORK, Oct. 01, 2018 (GLOBE NEWSWIRE) -- Bond Brand Loyalty, a leading customer engagement agency, today announced that it has launched the XO Lab, a new division designed...
OTP Bank Selects eGain’s Knowledge Management for Customer Service
September 26, 2018 06:30 ET
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eGain Corporation
eGain’s AI and knowledge management solution will be deployed at the bank’s contact centres and retail branches with the support of eGain partner Pattern Digital Consulting SUNNYVALE, Calif. and...
Manhattan Associates Named a Leader in the Industry's Top Order Management System Evaluation
September 24, 2018 09:15 ET
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Manhattan Associates, Inc.
ATLANTA, Sept. 24, 2018 (GLOBE NEWSWIRE) -- Manhattan Associates Inc. (NASDAQ: MANH) today announced that it has been named a Leader in The Forrester Wave™: Order Management Systems (OMS), Q3 2018...
New Calabrio Survey Finds Companies Aren’t Delivering an Impactful Omnichannel Experience
September 11, 2018 10:00 ET
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Calabrio
NASHVILLE, Tenn., Sept. 11, 2018 (GLOBE NEWSWIRE) -- Companies are facing increased customer demand for digital self-service options, such as chat and text messaging, but many are quick to add new...
Online sales driven by store associates now account for up to 9% of retailers’ annual e-commerce revenues
September 04, 2018 06:00 ET
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Salesfloor, Inc
MONTREAL, Sept. 04, 2018 (GLOBE NEWSWIRE) -- Salesfloor, an award-winning mobile application designed for store associates, today announces powerful mid-year sales data following the addition of new...
IgnitionOne Receives Gold Award for Technical and Customer Support in CDP Buyer’s Guide
August 28, 2018 11:00 ET
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IgnitionOne
NEW YORK, Aug. 28, 2018 (GLOBE NEWSWIRE) -- IgnitionOne, a global marketing technology and services leader, has earned the Gold Award for Technical and Customer Support in The Relevancy Group’s...
The General® deploys eGain to improve digital experiences for customers
August 22, 2018 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 22, 2018 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions today announced that The General® has deployed eGain...