ISG to Publish Study
ISG to Publish Study on Providers of Procurement Outsourcing Services and Software Tools
October 28, 2020 09:00 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 28, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining...
ISG to Publish Study
ISG to Publish Study on Salesforce Ecosystem
October 22, 2020 10:02 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 22, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the...
COVID-19 Pandemic Dr
COVID-19 Pandemic Drives Reevaluation of Contact Center Services
October 14, 2020 09:05 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 14, 2020 (GLOBE NEWSWIRE) -- Enterprises worldwide are reevaluating their contact center services and customer experience strategies in light of the COVID-19 pandemic, with...
U.S. Contact Centers
U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry
October 13, 2020 09:00 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 13, 2020 (GLOBE NEWSWIRE) -- Amid major disruptions caused by the global COVID-19 pandemic, the U.S. contact center industry is turning its attention to hiring remote agents,...
Global Contact Cente
Global Contact Center Industry Meets COVID-19 Challenge with Remote Work, Automation, AI
October 12, 2020 10:09 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 12, 2020 (GLOBE NEWSWIRE) -- The global effects of the COVID-19 pandemic have forced contact centers to quickly change the way they operate and sharpened interest in new...
ISG to Publish Repor
ISG to Publish Report Evaluating Providers of Insurance BPO Platforms and Services
October 07, 2020 14:00 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 07, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining...
Global Enterprises E
Global Enterprises Embrace SaaS for its Intelligent Tools
October 07, 2020 10:59 ET | Information Services Group, Inc.
STAMFORD, Conn., Oct. 07, 2020 (GLOBE NEWSWIRE) -- Enterprises embracing the software-as-a-service model are making use of its intelligent features to better understand their business data and...
Top Enterprise Execu
Top Enterprise Executives in Australia Step Up Their Focus on Cyber Security
August 25, 2020 19:00 ET | Information Services Group, Inc.
SYDNEY, Aug. 25, 2020 (GLOBE NEWSWIRE) -- Top enterprise executives in Australia are becoming more involved in internal discussions about cyber security products and strategies and want to better...
ISG to Release Study
ISG to Release Study on Manufacturing Services Market
August 20, 2020 10:05 ET | Information Services Group, Inc.
STAMFORD, Conn., Aug. 20, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the...
ISG to Release Study
ISG to Release Study on Intelligent Automation for Enterprise Customers
August 13, 2020 09:00 ET | Information Services Group, Inc.
STAMFORD, Conn., Aug. 13, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the...